Customer Category Manager

Job Description

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Develop your commercial category abilities under a brilliant leader in a renowned, global FMCG business.

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• Not just another Category role
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• Own the category agenda across high-growth channels outside major grocery
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• Learn from one of the strongest category leaders in FMCG
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You’ve got category fundamentals. You can pull data apart, find the story, and build a case that gets people moving. But you're ready for more ownership and impact.

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A major global FMCG business is looking for a Customer Category Manager to own the category agenda across some of it's most important channels outside of major grocery.

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You’ll drive the category agenda in building commercial plans that actually work for buyers who aren't Coles and Woolworths.

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Some of those buyers are sophisticated and ready for strategic conversations. Others need convincing there's even an opportunity. You’ll need to flex between the two - and bring internal stakeholders along with you.

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This is one of three roles reporting directly to an exceptional Head of Category - respected, well-liked, and with a track record of building excellent category teams.

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You’ll have genuine access to senior leadership, be customer-facing regularly, and have the autonomy to shape how your channels grow. The business is privately owned, financially strong, and plans in decades rather than quarters, so there's a genuine appreciation for long-term thinking.

You’ll need: \n

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• Category or trade marketing experience - you understand how to build a category story from data.
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• Commercial exposure - you've worked with or alongside a P&L, not just a slide deck.
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• Time spent in impulse, convenience, OOH, or food service channels (or a genuine appetite to move into them).
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• The ability to influence people who don't report to you - buyers, brand managers, customer directors - without waiting for a formal process to do it
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This role will suit someone a step or two into their category career, or a salesperson with some category smarts, who wants breadth, autonomy, and the chance to build something from scratch in a business that will back them to do it.

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