Pastoral Care Worker - Seniors Communities

Job Description

Pastoral Care Worker - Seniors Communities

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Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.

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We're a well-respected not-for-profit that's been serving people in need for over 170 years. Each year, we achieve life-changing outcomes for thousands of people who rely on our person-centred support.

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As our Pastoral Care Worker - Residential Homes, you'll provide compassionate, Christ-centred pastoral care to older people living within Anglicare's residential aged care homes.

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You'll become a trusted pastoral presence within the home, walking alongside residents through everyday life as well as times of transition, grief, illness and change. Through meaningful conversation, prayer, listening and faith-based support, you'll help nurture residents' spiritual and emotional wellbeing while also supporting families and staff where appropriate.

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Be welcomed into a compassionate, respectful and purpose-driven community where we don't just talk about values we live them.

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Transform lives, every single day

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Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.

\n

We're a well-respected not-for-profit that's been serving people in need for over 170 years. Each year, we achieve life-changing outcomes for thousands of people who rely on our person-centred support.

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As our Pastoral Care Worker - Residential Homes, you'll provide compassionate, Christ-centred pastoral care to older people living within Anglicare's residential aged care homes.

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You'll become a trusted pastoral presence within the home, walking alongside residents through everyday life as well as times of transition, grief, illness and change. Through meaningful conversation, prayer, listening and faith-based support, you'll help nurture residents' spiritual and emotional wellbeing while also supporting families and staff where appropriate.

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Be welcomed into a compassionate, respectful and purpose-driven community where we don't just talk about values we live them.

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Your opportunity

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As our Pastoral Care Worker, you'll work alongside Chaplains and residential aged care teams to ensure pastoral and spiritual care forms an integral part of each resident's overall wellbeing.

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You'll take the time to know residents as individuals - their stories, relationships, beliefs, experiences and spiritual needs and provide pastoral care that honours their dignity, choices and individual faith journey.

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Working collaboratively with the broader residential care team, you'll contribute to a holistic approach to care, creating opportunities for connection and providing a compassionate presence to residents and their families.

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With integrity and compassion, you will:

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• Provide authentic, person-centred pastoral care to residents living within Anglicare's residential aged care homes.
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• Build trusted relationships with residents through regular visits, meaningful conversation and active listening.
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• Support residents' spiritual and emotional wellbeing through times of transition, grief, loss, illness, loneliness or uncertainty.
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• Pray with residents and provide Christian spiritual support where welcomed and appropriate.
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• Share the Christian message sensitively and respectfully in response to residents' individual needs and preferences.
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• Support residents to explore, express and maintain their faith and spiritual practices.
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• Facilitate opportunities for meaningful spiritual connection and participation in faith-based activities.
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• Provide pastoral support to residents' families and loved ones where appropriate.
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• Provide pastoral support to staff where appropriate, particularly during difficult or significant events within the home.
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• Work collaboratively with Chaplains, residential care teams and other professionals to provide holistic support.
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• Identify complex pastoral or spiritual care needs and refer these appropriately to the Chaplain or other relevant professionals.
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• Maintain accurate pastoral care documentation, records and reporting in accordance with Anglicare requirements.
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• Build positive relationships and maintain effective communication with residents, families, staff and other stakeholders.
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• Contribute to a safe, welcoming, respectful and inclusive environment within the residential home.
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What you'll bring

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You're someone who genuinely enjoys spending time with older people, hearing their stories and being present through both everyday moments and life's more challenging seasons.

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Your Christian faith shapes the way you serve others. You'll bring warmth, empathy, emotional maturity and a genuine desire to walk alongside people with compassion and respect.

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You'll understand that every resident has their own life story, beliefs and experiences and will provide pastoral care in a way that respects their individual choices, dignity and spiritual needs.

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You'll also be comfortable working within a residential aged care environment and collaborating with Chaplains, care teams and other professionals to support the whole person.

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Most importantly, you'll share Anglicare's values of Integrity, Justice, Compassion and Excellence.

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You will also need:

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• Experience in Christian ministry, pastoral care or a similar faith-based role.
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• A demonstrated personal commitment to the Christian faith and alignment with Anglicare's Christian mission and values.
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• Strong interpersonal and relationship-building skills.
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• Excellent communication and active listening skills.
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• Demonstrated empathy, compassion and sensitivity when supporting older people through difficult circumstances.
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• Ability to build meaningful relationships with residents from diverse cultural, personal and faith backgrounds.
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• Ability to provide pastoral care in a respectful, person-centred and non-judgemental way.
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• Ability to work collaboratively with Chaplains, residential aged care teams and other professionals.
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• Sound professional judgement and the ability to recognise when pastoral matters require escalation or referral.
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• Ability to maintain appropriate professional boundaries, confidentiality and accurate documentation.
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• Working With Children Check or willingness to obtain one where required.
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Ideally, you will also have:

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• Theological studies completed, currently underway, or a willingness to undertake theological study.
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• A relevant qualification in pastoral care, ministry, chaplaincy or a related discipline.
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• Certificate III or IV in Aged Care, Individual Support, Pastoral Care or another relevant discipline.
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• Previous experience providing pastoral care within residential aged care.
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• Experience supporting older people experiencing grief, loss, declining health, significant life transitions or social isolation.
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• Experience working within a multidisciplinary care environment.
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Why Anglicare?

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We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.

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At Anglicare, you'll get the security, stability and opportunities that come with a strong, well-established organisation that's ready for the future. You'll belong to a community of kind, humble and respectful people and be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

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On top of that, here are just some of the tangible benefits you'll enjoy in a career with us:

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• Pay less tax on your income and increase your take-home pay. With salary packaging, up to $15,900 of your income can be tax free.
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• Spend up to $2,650 on meals and entertainment, also tax free through salary packaging.
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• Ongoing professional development and opportunities to grow your ministry and pastoral care capability.
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• Supportive and purpose-driven team environment.
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• Employee Assistance Program.
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• Fitness Passport.
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• Employee discounts and wellbeing benefits.
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• The opportunity to make a meaningful difference in the lives of older people and their families.
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We're many services, with one purpose - to meet people where they are and walk with them.

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At Anglicare, we believe everyone is Made for Connection - with God, with each other and with the places we call home. Within our Residential Homes, pastoral care creates space for those connections through presence, prayer, conversation and companionship.

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Every interaction is an opportunity to honour the individual, enrich their life and remind them that they are known, valued and cared for.

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Are you ready for a career that means more?

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If you're passionate about Christian ministry and providing compassionate pastoral care to older people living within residential aged care, we'd love to hear from you.

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All applicants will receive a response.

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Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people from diverse backgrounds who share our commitment to serving others, and we value the perspectives they bring.

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We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

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Successful applicants will be required to complete relevant pre-employment checks.