Workplace Relations Manager

This is an excellent opportunity for an experienced Workplace Relations professional who thrives in both strategic and operational work. Partnering with leaders across the organisation, you will provide expert advice on employee and industrial relations matters, driving best-practice outcomes and supporting organisational objectives.

As a trusted advisor, you will manage a broad range of workplace relations issues, including EBA investigations, dispute resolution, union engagement, policy development, Fair Work Commission matters, and complex case management. This diverse role offers exposure to senior stakeholders and the opportunity to make a meaningful impact within a critical service-focused organisation.

About the Opportunity

This is an excellent opportunity for an experienced Workplace Relations professional who thrives in both strategic and operational work. Partnering with leaders across the organisation, you will provide expert advice on employee and industrial relations matters, driving best-practice outcomes and supporting organisational objectives.

As a trusted advisor, you will manage a broad range of workplace relations issues, including EBA investigations, dispute resolution, union engagement, policy development, Fair Work Commission matters, and complex case management. This diverse role offers exposure to senior stakeholders and the opportunity to make a meaningful impact within a critical service-focused organisation.

Key Responsibilities

• Act as the organisation's subject matter expert on workplace and industrial relations matters, providing strategic advice and practical risk mitigation solutions.
• Oversee and resolve complex employee relations cases, ensuring fair, compliant, and commercially sound outcomes.
• Lead enterprise bargaining activities and cultivate productive relationships with unions and key external stakeholders.
• Represent the organisation in employment-related litigation, Fair Work Commission matters, and industrial disputes.
• Build leadership capability by delivering expert coaching and guidance on workplace relations best practice.
• Shape and enhance workplace relations frameworks, policies, and processes to support organisational performance and compliance.

Why You'll Love This Role

• A purpose-driven role with a collaborative team.
• The opportunity to influence workplace strategy across a complex multi-entity organisation.
• Maximise your take-home pay through NFP salary packaging, including up to $15,900 tax-free and $2,650 for meals and entertainment, plus novated leasing options.
• Unlock exclusive employee-only discounts on shopping, dining, travel, and more.
• Enjoy flexible working arrangements in our CBD office with hybrid work options available following successful completion of probation.

What We're Looking For

• Significant experience in workplace relations, industrial relations, or employee relations.
• Strong knowledge of employment legislation, workplace regulations, awards, and enterprise agreements.
• Experience managing complex employee relations and industrial relations matters.
• Excellent negotiation, influencing, and stakeholder management skills.
• Exceptional communication and conflict resolution skills.
• Ability to work independently while partnering effectively across all levels of the organisation.

Required Qualifications

• Tertiary qualifications in Human Resources, Business, Employment Relations, or a related discipline.
• Current NDIS Worker Screening Clearance (P) - or be willing to obtain
• Current Working with Children Check (P) – State Equivalent - or be willing to obtain
• Right to Work in Australia
• NDIS Orientation Module – Quality, Safety & You

Vertaview Group consists of All About Living, Allinto, Arbourwell, Elvara, Multicap, and Open Minds.

We purposefully bring together leading human and social service providers to amplify the pursuit of our shared and enduring social impact. We are leaders in high-needs disability support, mental health services, and ageing services.

“Vertaview Group acknowledges the Traditional Custodians of the lands on which we all work, live and play. We pay our respects to Elders past and present and extend that respect to all First Nations Peoples. We reflect upon the millions of footprints embedded into the earth by our Ancestors – the pathways they forged, the meaning they left behind, and the continuation of their traditions through the next generations.”

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