Accounts Receivable Specialist

• Sydney CBD based, hybrid (1 day pw in office)
• Sydney CBD based, hybrid (1 day pw in office)
• 22.8 hrs/week, ideally 5 days at 4-5 hrs/day, flexible for the right candidate
• Part-time | 6-Month Fixed-Term Contract
• Sydney CBD based, hybrid (1 day pw in office)
• 22.8 hrs/week, ideally 5 days at 4-5 hrs/day, flexible for the right candidate

Part-time flexible hours in hybrid role | small, close-knit Sydney finance team | purposeful work in aged care and disability care tech

Meet AlayaCare! We're a fast-growing SaaS scaleup on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings.

We're big on tech with purpose, passionate about improving care outcomes, and just as passionate about building a workplace where our people can grow and do their best work.

The Role:

We're looking for an Accounts Receivable Specialist who's keen to keep our customers billed accurately and paid on time. You'll own invoicing and collections for AlayaCare ANZ, working across multiple finance systems and assist as we migrate part of our business onto NetSuite. Reporting to our Controller in Sydney, you'll have real autonomy in a small, close-knit finance team.

Your days will involve:

Billing & Collections

• Manage monthly timesheets to support time-based billing
• Prepare and issue monthly customer invoices covering SaaS subscriptions, professional services and expense recharges
• Debtor control: following up on overdue accounts and keeping the aged receivables ledger current
• Assist with deferred revenue calculations

Work across multiple finance systems to keep customer records and contracts aligned

• Assist with the NetSuite migration, supporting data migration, customer record set-up and testing
• Support day‑to‑day AR journals, reconciliations and month‑end tasks
• Assist with customer queries and tasks arising from the systems migration

Collaboration & Cross-Functional Support

• First point of contact for internal queries on contracts and billing
• Assist Project Managers and Account Managers with customer contract documents
• Support the Controller and other AR specialists with accounts and contracts activities, and provide cover for other AR professionals as needed
• Support external accountants or auditors with information requests

Maintain finance administration documentation, trackers and checklists

• Maintain organised digital filing and document control
• Identify and implement process improvements where possible

You don't need prior NetSuite experience, just a willingness to get stuck in and learn as we go.

You’ll thrive in this role if you:

• Have 2+ years’ experience in accounts receivable or a similar accounting role, from invoicing through to collections and reconciliations
• Are a self-starter, comfortable working with minimal supervision
• Have solid credit control experience, confident chasing overdue invoices and resolving payment queries
• Are comfortable with technology and keen to learn new systems (NetSuite or Xero experience is a bonus, not a must)
• Have intermediate Excel skills and solid attention to detail
• Communicate clearly with internal teams, customers and external partners
• Work well as part of a small, close-knit team
• Have some exposure to AI and an open mind about using AI to make work more efficient

We believe great work should be rewarded. Here's how we show our appreciation:

• Part-time flexibility (22.8 hrs/week), in a Sydney CBD based hybrid role
• Wellness days to promote mental health
• Company-paid volunteer leave to support causes you care about
• Team lunches, events & wellness activities
• A genuinely open, inclusive, and collaborative culture

Belonging matters.

We're committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion, and accessibility aren't just buzzwords here, they're woven into everything we do.

Need adjustments to participate in the recruitment process? We've got you. Just reach out to our HR team: people-anz@alayacare.com.

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