Business Application Specialist

Group and Team: Corporate Services Information & Technology Services
Location: Town Hall
Employment status: Permanent Full-time 1.0 FTE
Classification: Municipal Officer Level 4
Agreement: Hobart City Council Enterprise Agreeme nt 2024
Salary range: $104,083 to $119,236 per annum + 13.5% superannuation.

About the role

This role contributes to the success of the City by ensuring the effective administration, support, maintenance and optimisation of Council's business systems and enterprise applications. Working closely with business units, vendors and technology teams, you will help deliver reliable, secure and user-focused systems that support Council services and drive continuous improvement across the organisation.

Role accountabilities include:

• Supporting and administering Council's business systems and enterprise applications to ensure reliable and effective service delivery.
• Collaborating with stakeholders to understand business needs, gather requirements and identify opportunities for system and process improvements.
• Supporting system enhancements, upgrades, testing, releases and user adoption activities to maximise business value and organisational outcomes.

You are a proactive and customer-focused systems professional who enjoys solving problems and improving the way technology supports business outcomes. You bring experience administering and supporting enterprise applications within a complex environment and have strong analytical skills that enable you to investigate issues, identify root causes and implement practical solutions.

You work effectively with a diverse range of stakeholders and can translate business requirements into technology-enabled improvements. You are organised, adaptable and comfortable managing competing priorities while maintaining a high standard of customer service.

Ideally, you will also bring experience with enterprise business systems, SaaS platforms, reporting and analytics tools, system integrations or digital transformation initiatives. Knowledge of local government operations will be highly regarded.

About us

The City of Hobart offers something for everyone, with connections between nature, history, culture, businesses and each other. We are proud to provide a range of services and facilities that support the wellbeing, safety and participation of the community as well as continuously look to improve and embrace new approaches to achieve better outcomes for all. With an industrious and diversified economy, wherever your skills, talents and passions lie, we can offer you the opportunity to have a rewarding career with ongoing learning and development opportunities.

We recognise contributions to our workforce and offer:

• Above Award wages and Employer Superannuation at 13.5% with salary sacrifice options.
• A wide range of leave entitlements.
• Health and Wellness programs, including onsite gyms.
• Ability to purchase additional leave after 12 months of service.
• An Employee Assistance Program that offers onsite visits.
• Corporate Health Plan discounts with BUPA, St. Lukes and Medibank.

The City of Hobart is committed to building an inclusive community and workplace. As an equal opportunity employer, we encourage applications from people of all backgrounds, abilities, ages and identities.

City of Hobart has a strong commitment to health and safety. Appointment will be subject to satisfactory pre-employment background checks. These will include reference checks, verification of qualifications, National Criminal History record check, and Medical Assessment including drug and alcohol testing.

The City of Hobart operates within the Child and Youth Safe Organisations Framework, safeguarding children and young people accessing our services and facilities. Your commitment to this framework is essential to improving the way we work, by implementing strategies and actions to promote child safety and wellbeing and preventing harm to children and young people. The City of Hobart incorporates Tasmania’s Child and Youth Safe Standards in its recruitment process, ensuring the safety and well-being of children and young people in our community.

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