Quality Assurance Administrator

Hazeldene's is seeking a highly organised and detail-focused Quality Assurance Administrator to join our Quality Team at our Lockwood site. This is an important role supporting the ongoing development, maintenance and effectiveness of Hazeldene's Quality Management System, while helping ensure our products, processes and documentation comply with internal standards, customer requirements and relevant legislative obligations. Working closely with the Quality team and stakeholders across the business, you will coordinate quality documentation, product specifications, customer compliance requirements and reporting, while also providing practical quality support across our operations. The role would suit someone who enjoys working with detail, systems and data, but who is also comfortable getting out into the operation to understand processes, verify standards and support continuous improvement.

Key responsibilities

• Prepare, maintain and develop product specifications and compliance documentation for internal and external customers.
• Develop and update quality documents including forms, work instructions, procedures, policies and supporting records.
• Maintain the integrity of the Quality Management System by ensuring current documentation is controlled, available and distributed appropriately.
• Regularly review and audit quality documentation to ensure information remains accurate and up to date.
• Support the development of procedures that meet relevant Australian Standards, legislative requirements and customer or retailer expectations.
• Maintain internal and external customer feedback records and analyse trends to identify improvement opportunities.
• Prepare regular quality reports using analysis of relevant quality assurance metrics and data.
• Support Quality and cross-functional projects, including new product launches and product or process changes.
• Provide guidance to employees, Supervisors and Managers regarding Quality System requirements within the scope of the role.
• Undertake verification activities and random checks of finished and in-process products to ensure specifications are being met.

About you

• Previous experience in Quality Assurance, Quality Administration, food manufacturing, FMCG or a similar regulated environment
• Strong written and verbal communication skills
• Excellent attention to detail and a methodical approach to documentation
• Strong administrative and organisational skills with the ability to manage multiple priorities
• Confidence working with policies, procedures, specifications and controlled documents
• Strong analytical and numerical skills
• Ability to interpret information and prepare clear reports
• Good interpersonal skills and the ability to work collaboratively across different areas of the business
• A proactive, hardworking and self-motivated approach
• Ability to communicate quality requirements clearly and professionally to employees and leaders

About us

Incorporated in 1938, Hazeldene's Chicken Farm is a leading FMCG company headquartered in Lockwood, Bendigo, Victoria. At Hazeldene's, more than 80 years of history underpin how we proudly go about our business. It is not just about our quality chicken products, innovation and commitment to food safety — it is about our people doing extraordinary things to deliver great products to our customers. We are proud of our people, our reputation and our place in the community. From humble beginnings in Kangaroo Flat, our operations have grown across rural Victoria, bringing together people from diverse cultures and backgrounds across farming, food manufacturing, quality, engineering and poultry processing.

• Secure full-time opportunity with an established Australian food manufacturer
• Exposure to a broad range of Quality Assurance and compliance activities
• Opportunity to work across Quality Management Systems, specifications, customer requirements and operational quality
• Develop your career within a large and diverse FMCG manufacturing environment
• Work closely with experienced Quality and operational teams
• Supportive team environment with a strong focus on quality, food safety and continuous improvement

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