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Impression Dental Group
Senior Dental ReceptionistImpression Dental Group • Melbourne, AU
Senior Dental Receptionist

Senior Dental Receptionist

Impression Dental Group • Melbourne, AU
6 days ago
Job description

We are currently seeking a full-time Senior Dental Receptionist to join our four-chair practice on a full time basis.

We offer a friendly and welcoming environment with ongoing training and support. Our dentists and team are patient-focused and committed to delivering high-quality treatments and exceptional patient-centered care. We are a modern practice offering a wide range of treatments from general check ups to cosmetic treatments.

As the first point of contact, you’ll play a key role in creating a warm and welcoming experience for every patient who walks through our doors. This is a fantastic opportunity for someone who enjoys working with people, thrives in a team environment, and takes pride in providing excellent customer service.

Key Responsibilities

  • Patient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling.
  • Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints.
  • Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification.
  • Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations.
  • Office Organisation: Keep the reception area tidy and organised, ensuring that all necessary materials are stocked and available.
  • Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office.

What we can offer you:

  • Opportunity to make a difference
  • Unlock exclusive discounts and cashback offers on the Swag App
  • Certified Great Place to Work two years in a row 2024 & 2025

What do you need to succeed ?

  • Experience as a Dental receptionist-you may have Cert III orIV in Dental Assisting, but most importantly be capable of working closely with a team and a willingness to continue to learn
  • A bright, engagingpersonality, with enthusiasm andcommitment
  • Ateam player.You will help us deliver the best patient care whilst working with our talented dentists delivering quality dental solutions and fantastic value
  • Experience with EXACTis desirable but not required

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Senior Dental Receptionist • Melbourne, AU

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