Talent.com
Splend
Service AdvisorSplend • Melbourne, AU
Service Advisor

Service Advisor

Splend • Melbourne, AU
7 days ago
Job description

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership - we're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

You'll be excited to work in this role if...

You love the satisfaction of giving a customer a straight, honest quote and the skill to explain why the work matters without ever feeling like a pushy salesperson.

You're organised enough to keep multiple jobs and customers moving at once, and confident enough to make commercial calls on the spot.

You want ownership of a real commercial outcome - not just processing jobs, but shaping the revenue and reputation of a busy workshop.

About the role

As Service Advisor, you'll be the bridge between our customers and our workshop. You'll take on the jobs that need real judgement - assessing vehicles, building quotes, upselling where it's genuinely warranted, and seeing each job through to a smooth handover. It's a role where trust and commercial performance go hand in hand.

What you'll be doing

  • Generating accurate, transparent quotes using our pricing schedule and agreed markup.
  • Reviewing vehicle condition, mileage, and service history to identify and recommend additional work - balancing revenue with honesty.
  • Keeping customers informed at every stage, from initial quote through to completion and payment.
  • Issuing accurate invoices and processing payments, ensuring everything reflects what was agreed.
  • Confirming work meets the agreed scope before vehicle release and making sure any safety recommendations are always evidence-based.

What you'll bring to Splend

  • A background in a dealership, workshop, parts or similar customer-facing automotive role.
  • Strong customer service and negotiation skills - you know how to have commercial conversations without burning trust.
  • Comfort working across quoting, CRM, and invoicing systems.
  • A solid working knowledge of vehicle servicing and common wear items.
  • A sales style built on transparency, you'd never recommend work you couldn't justify.

Benefits & Support:

  • Bonus scheme: Opportunity to earn based on your performance
  • Day off for your Birthday!
  • Salary packaging with 15% employer contributions for Electric Vehicles
  • Dedicated Learning & Development platform
  • Socials: budget for team and company wide social initiatives

Our Process

  • Intro with our Talent team to understand your background, aspirations, and answer your questions.
  • Interview with the hiring manager to discuss your experience and how it aligns with this role
  • Where it applies, we’ll ask you to complete a practical case study
  • Final interview to discuss Splend’s long-term vision and to check any remaining questions.

Diversity & inclusion

At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

#J-18808-Ljbffr

Create a job alert for this search

Service Advisor • Melbourne, AU

Similar jobs

Customer Advisor | Oakleigh | VIC

Bendigo BankMelbourne, AU

We’ve never been ‘just a bank’.Just like you should never be ‘just an employee’.We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.Your role as a ... Show more

 • Promoted

Senior Talent Advisor | 14 Month Fixed-Term Contract (SYD/MEL)

ADP ConsultingMelbourne, AU

ADP Consulting is seeking an experienced and.In this role, you'll partner closely with leaders across the business to deliver strategic talent acquisition initiatives that attract, engage and hire ... Show more

 • Promoted

Senior P&C Advisor

SW Accountants & Advisors PtyMelbourne, AU

Posted Sunday 19 July 2026 at 2:00 pm.About SW Accountants & Advisors.SW Accountants & Advisors is Australia’s best-kept accounting secret.We are a leading advisory and accounting firm with a proud... Show more

 • Promoted

Senior ER Advisor

David JonesMelbourne, AU

Join David Jones as a full-time.People Workplace Relations & Advisory team, working hybrid in our CBD offices.You'll provide expert guidance on employment relations matters while supporting our com... Show more

 • Promoted

Senior Advisor, Community & Engagement

Greater Western WaterMelbourne, AU

Senior Advisor, Community & Engagement.Senior Advisor, Community & Engagement.Get AI-powered advice on this job and more exclusive features.Hybrid – Footscray office, close to public transport.Perm... Show more

 • Promoted

Training Advisor

CloughMelbourne, AU

Be among the first 25 applicants.Terra Verde is a joint venture between.GS Engineering & Construction (E&C) Australia.Bouygues Construction Australia.Together, we bring local experience and global ... Show more

 • Promoted

Hybrid L&D Advisor: Onboarding & Workshops

SpecsaversMelbourne, AU

A leading optical and hearing care provider in Port Melbourne seeks a Learning & Development Advisor to support the team by coordinating workshops and learning activities.You will manage onboarding... Show more

 • Promoted

Service Availability Manager

nbn® AustraliaMelbourne, AU

Build your career and Australia’s future.Not many people can say they are working on building Australia’s future.With us you’ll be doing just that, leaving a legacy for all Australians.Plus, there’... Show more

 • Promoted

Financial Advisor - Sydney/Remote

Anton Murray ConsultingMelbourne, VIC, AU
Remote

We are recruiting for a leading financial services group within the wealth and asset management sector.This permanent and full-time role is ideally suited to an experienced .FASEA and ASIC requirem... Show more

Customer Service Consultant | Internal Sales/Admin

Rentokil InitialPort Melbourne, VIC, AU

Are you a highly motivated and customer-focused professional with a knack for building relationships and spotting business opportunities?.Do you thrive in a dynamic, phone-based environment where y... Show more

Senior Contracts Advisor

VicRoadsMelbourne, AU

Apply for the Senior Contracts Advisor role at VicRoads.At VicRoads the work you do has real impact.Our work connects people and communities.We keep Victorians moving safely and smoothly today and ... Show more

 • Promoted

Service Advisor

The Toro CompanyMelbourne, AU

Be among the first 25 applicants.An opportunity exists for a driven and customer focused applicant to join our Equipment team in for a 12/14 month parental leave cover.Reporting to the Service Mana... Show more

 • Promoted

Floor Manager & Senior Beauty Advisor: Elevate Service

SEPHORAMelbourne, AU

SEPHORA in Melbourne is seeking a Floor Manager who will act as a Senior Beauty Advisor, supporting the Store Manager.The ideal candidate will lead a retail team to deliver exceptional client exper... Show more

 • Promoted

People Advisor

A.P. Moller - MaerskMelbourne, AU

The People Advisor plays an important role in supporting the delivery of people services across our Contract Logistics operations.Working closely with People Partners, site leaders, and employees, ... Show more

 • Promoted

Senior Accountant & Client Advisor - Business Services

ASM Chartered AccountantsMelbourne, AU

A leading boutique accounting firm in Melbourne is seeking a highly experienced Senior Accountant/Supervisor to join its Business Services team.This full-time position involves preparing financial ... Show more

 • Promoted

Safety Advisor

Fulton HoganMelbourne, AU

Take full advantage of our tailored training, leadership, and mentoring programs; or leverage our partnerships with industry association such as Engineers Australia, Chartered Accountants, CPA Aust... Show more

 • Promoted

Client Advisor

PaneraiMelbourne, AU

Would you like to be a modern Hero?.Founded in 1860 in Florence as a workshop, shop and subsequently school of watch‑making, Panerai is renowned for producing high‑precision instruments for the Ita... Show more

 • Promoted

Manager - Customer Service

StrykerMelbourne, AU

Get AI-powered advice on this job and more exclusive features.Based in Sydney, Brisbane, or Melbourne, you’ll oversee three Team Leaders and a large frontline team focused on transaction processing... Show more

 • Promoted

Senior Financial Advisor

The Andersen PartnershipMelbourne, AU

We are seeking experienced and driven Financial Advisors to join well-established financial planning firms located in the CBD and surrounding areas.Excellent opportunity to work with dynamic teams ... Show more

 • Promoted

Member Engagement and Communications Advisor

Telecommunications Industry OmbudsmanMelbourne, AU

Member Engagement and Communications Advisor.Member Engagement & Communications Advisor.Telecommunications Industry Ombudsman.Member Engagement & Communications Advisor.From crafting compelling con... Show more