A well-established and respected residential builder known for delivering quality homes across Perth. Due to continued growth, an opportunity has become available for an experienced Maintenance Manager / Service Manager to lead the post-construction maintenance and warranty function across a small residential portfolio.
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This role will suit someone with strong residential construction knowledge, excellent stakeholder management skills and the ability to lead and coordinate maintenance works from handover through to completion.
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The Role
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Reporting into senior management, you will oversee all maintenance and warranty operations, ensuring a high standard of customer service and efficient resolution of defects and maintenance requests.
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Key Responsibilities
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Manage the end-to-end maintenance and warranty process across completed homes
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Coordinate trades, suppliers and subcontractors to ensure timely completion of works
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Liaise directly with homeowners to manage expectations and maintain strong customer relationships
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Conduct site inspections and assess maintenance or warranty issues
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Liaise with office coordinators to prioritise and schedule maintenance works across multiple homes and projects
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Monitor quality of workmanship and ensure works are completed to company standards
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Work closely with construction supervisors and internal departments to resolve ongoing issues
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Maintain accurate records, reporting and maintenance documentation
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Manage maintenance budgets, invoices and supplier performance
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Drive continuous improvement across maintenance systems and customer experience
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About You
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Previous experience in a Maintenance Manager, Service Manager or Supervisor role within residential construction
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Strong understanding of residential building processes and warranty obligations
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Excellent communication and problem-solving skills
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Ability to manage multiple jobs and competing priorities
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Strong trade and subcontractor coordination experience
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Professional and customer-focused approach
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High attention to detail and organisational skills
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Why Join?
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Join a respected and growing residential builder
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Strong team culture and supportive leadership
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Long-term stability and career progression opportunities
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Modern office environment
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Up to $130k + Super + Car
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This is an excellent opportunity to join a reputable builder in a key leadership role focused on quality, customer experience and operational delivery. Reach out to discuss or click apply - bondandco.com.au / 04 155
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If the opportunity isn't relevant to you but someone in your network comes to mind, we'd really appreciate an introduction. As a thank you, if we successfully place your referral, you'll receive a$1,500 gift card, paid on their first day of employment.
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Want to see how your current salary compares to the rest of the market? Head over to www.bondandco.com.au to download our latest residential construction salary guide.
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Service Manager • Perth, WA, AU
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