Our client is a well-established building management and automation systems integrator, working across commercial, healthcare, institutional and industrial sites throughout Victoria. Due to growth, they are looking to add a Service Engineer to their service team.
In this role you will diagnose faults, deliver practical solutions, and help keep critical building systems running safely, reliably and efficiently. You'll work directly with clients and alongside experienced engineers and project teams. Applicants from a broad range of technical backgrounds are welcome, with training and support provided to the right person.
Perform preventative and reactive maintenance across client sites
Troubleshoot and resolve faults on building management systems, controllers, field devices, sensors, HVAC plant and associated equipment
Assist with commissioning, testing and system modifications
Complete detailed service reports and maintain accurate records
Build strong client relationships through professional service and technical support
Identify opportunities for system improvements and additional service work
Support project delivery teams with site-based commissioning and technical activities
Provide occasional after-hours support and respond to callouts when required
Ensure all work is completed safely and in line with company and client requirements
You're a practical, solutions-focused person who enjoys fault finding and working directly with customers. If you're technically curious and willing to learn, this role could suit you. You'll bring:
An interest in building automation, controls, HVAC, electrical, electronics, IT and networking, instrumentation or a related technical field
Some hands-on technical or field experience is helpful, but not essential
Strong troubleshooting and problem-solving skills
Ability to interpret technical drawings, manuals and specifications
Good communication and customer service skills
A proactive approach to managing and prioritising your work
A commitment to safety and quality outcomes
Willingness to provide occasional after-hours support when required
Exposure to any of the following is well regarded but not essential:
Building automation platforms: Tridium Niagara (N4), Distech Controls, Siemens (Desigo, Talon), Honeywell, Johnson Controls, Schneider Electric (EcoStruxure), Delta Controls, Automated Logic (ALC), Trend, iSMA, EASYio
Field and integration hardware: Phoenix Contact, Belimo, ABB, and various sensors, actuators, VSDs and metering devices
Communications and protocols: BACnet (IP and MS/TP), Modbus, LonWorks, KNX, Niagara Fox, IP networking fundamentals
Plant and equipment: AHUs, FCUs, chillers, boilers, pumps, cooling towers, VAV systems
Broad exposure to automation and control technologies across diverse projects and client sites
Ongoing technical development, including manufacturer training and certification pathways
A supportive team culture with experienced engineers and technical specialists to learn from
Competitive remuneration package plus a car allowance
Join a growing Australian business focused on delivering quality outcomes for its clients
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Service Engineer • Melbourne, AU
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