Lead DevOps Engineer

Why Join EML?

An Award-Winning Celebratory Culture That Recognises You EML is known for its strong culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported.

Flexibility That Supports Your Life

After your probation (subject to performance), you have the flexibility to work from home along with the choice between: monthly rostered days off, or a 9-day fortnight giving you more control over your time and work life balance.

Grow With a Specialist Organisation

Because personal injury is the only thing we do, EML offers one of the most stable and future‑focused careers in the industry. Our deep expertise, purpose‑driven work and development pathways help you build a long‑term career in a field where your skills will always be in demand. EML’s investment in AI-powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people’s lives.

Make a real difference in people's lives with EML

As we expand, our Technology team is growing rapidly, driving innovation in AI for Workers Compensation. We're transforming the industry with cutting‑edge solutions that enhance claims management, improve outcomes, and streamline processes. We’re now welcoming applications for DevOps Lead to join our supportive, purpose‑driven team in Sydney on a Permanent, full‑time basis. This is deeply meaningful work where your empathy, problem‑solving and commitment have a profound impact every single day.

What You’ll Be Doing

• Lead and develop the DevOps team, setting engineering standards, prioritising work and building capability through coaching and knowledge sharing.
• Build and improve CI/CD pipelines and automation to support fast, reliable and secure software releases across cloud and on‑premise environments.
• Design and manage infrastructure using Terraform and Ansible, improving scalability, resilience and cost efficiency across AWS, Azure and VMware.
• Manage Kubernetes environments and containerised applications, ensuring availability, security and effective disaster recovery.
• Strengthen monitoring, observability and incident response to proactively identify issues, resolve problems and improve system performance.
• Partner with AI development, infrastructure and security teams to improve developer tools, embed security into delivery workflows and meet APRA CPS 234 and ISO 27001 requirements.

What We’re Looking For

• Full Australian working rights without restriction.
• At least 7 years’ IT experience, including 5 years in DevOps, site reliability engineering or cloud infrastructure, and 3 years leading, supervising or formally mentoring a technical team.
• Strong hands‑on expertise across AWS and Azure hybrid environments, Terraform, Ansible, Linux and scripting, with experience managing containerised applications using Docker and Kubernetes.
• Solid experience building CI/CD pipelines using GitHub Actions or similar tools, applying GitOps and progressive delivery practices, and supporting microservices, serverless computing and APIs.
• A security‑focused approach, with experience applying cloud security frameworks, managing risk and disaster recovery, and holding your team accountable for secure, reliable delivery.
• Strong communication, troubleshooting and prioritisation skills, with the ability to coach others, engage senior stakeholders and clearly document technical solutions.
• Basic AI or LLM knowledge is expected, ideally with practical application in pipelines or operations.

Why You’ll Love Being Part of EML

• Hybrid work options for better balance.
• Fitness Passport providing heavily discounted access to your local gyms, pools and fitness facilities.
• Discounts at 350+ retailers via RewardsHub plus discounts with corporate banking, super and private health insurance partners.
• Corporate wellbeing program, including gym and health insurance discounts.
• Comprehensive learning and development tailored to help you grow.
• More than a traditional Employee Assistance Program, our EAP provides access to professional medical advice and safety features for our employees and their families.
• Company‑wide celebration events that keep us connected.
• Annual incentive scheme + regular salary reviews.

Ready to Make an Impact?

If you're looking for a purposeful, people‑focused career with stability, balance and a culture that celebrates you we would love to hear from you.

About Us

There’s huge satisfaction from knowing that your talent and hard work has a purpose. You will be making a difference that counts. Our people care about making a difference. We are looking for people who share our commitment to positive change. Once we have found you, we pull out all the stops to keep you. The focus and support we provide for career development are one of the reasons we have such a vibrant, engaged, and talented team. You will not be forgotten here. Your career at EML will be full of opportunities to gain new skills, work, grow and succeed with us.

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