Job Description
About us
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Rockhampton Hospital is a 305-bed major referral hospital and the specialist hub for Central Queensland, supporting patients from across the region and surrounding rural communities. With state-of-the-art facilities and integrated cancer care, it offers a broad range of specialist services including Emergency, ICU, Cardiology, Paediatrics, Surgery, Psychiatry, Rehabilitation and more.
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It's also a strong education and career development hub, with university partnerships, an active Medical Education Unit and accredited training across multiple specialties. With a focus on "growing our own" workforce, clinicians have excellent opportunities to develop their skills, train and progress their careers while working in a major regional hospital.
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About the role
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\n - Provide frontline support to patients, visitors and staff, managing enquiries, phone calls and reception services.
\n - Coordinate patient flow by organising appointments, transfers, discharges, transport and patient movements.
\n - Support nursing and medical teams with administrative tasks, documentation, reporting and patient record management.
\n - Manage patient information and hospital systems, including data entry, financial information, scheduling and updating records.
\n - Work independently and prioritise competing demands, ensuring an efficient, professional and patient-focused service.
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About you
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\n - Highly organised and self-motivated: Strong prioritisation skills, able to work autonomously and manage competing demands.
\n - Confident with technology: Proficient in Microsoft Outlook, Word and Excel, with the ability to quickly learn hospital information systems.
\n - Strong administrative & medical knowledge: Able to interpret patient information and medical records, with the capacity to quickly develop knowledge of medical terminology.
\n - Excellent communication and teamwork: Works effectively within multidisciplinary teams and communicates professionally and sensitively with patients, staff and the public.
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What we offer
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Total monthly remuneration value of up to $8,423 p.m. is comprised of:
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\n - An hourly rate between $40.17 - $44.67 p.h.
\n - 12.75% employer superannuation contribution
\n - 17.5% leave loading
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Additional Benefits
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\n - Ongoing Professional Development and Education Opportunities
\n - Flexible Work-Life Balance and Variety
\n - Generous Salary Sacrificing Options
\n - Paid Parental Leave
\n - Employee Assistance Program (EAP)
\n - Discounted Private Health Insurance
\n - Fitness Passport
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Vaccine Preventable Diseases (VPD) requirements
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It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.
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For assistance
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\n - Contact Recruitment.CentralQueensland@health.qld.gov.au
\n - Quote the Job Ad Reference (JAR) RK6I691790
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Applications close: Sunday, 20 September 2026
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#Rockhampton
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Further information
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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.