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Casey Surgical Group
Medical ReceptionistCasey Surgical Group • Melbourne, AU
Medical Receptionist

Medical Receptionist

Casey Surgical Group • Melbourne, AU
4 days ago
Job description

We are a busy specialist practice located within the St John of God Specialist Centre in Berwick. As our practice continues to grow, we are looking for an enthusiastic person with a strong customer focus to join our team. This position will be the first point of contact for our practice and therefore requires strong customer service skills.

Qualifications & experience

  • Exceptional customer service, data entry and communication skills
  • Ability to prioritise tasks and workload
  • Ability to work as a team member and contribute to a productive team
  • Confident computer skills and ability to learn new software quickly
  • Experience within a healthcare environment
  • knowledge of Xestro is highly regarded but not essential

Tasks & responsibilities

  • Managing incoming calls and patient enquiries
  • Liaise and assist patients in a warm, compassionate and professional manner
  • Receive and convey messages in writing, verbally and electronically
  • Booking and coordinating appointments
  • Managing correspondence, referrals and medical documentation
  • Process payments and Medicare transmissions
  • Liaise with GPs, other health professionals and their staff
  • Maintaining confidentiality and patient privacy

About the Role

As part of our reception team, you will play a key role in delivering exceptional patient care and supporting the smooth daily operation of the practice.

What We Offer

  • Part-time position – 3 to 4 days per week
  • Days: Monday to Friday on a 4 week rotating schedule
  • Convenient location with parking included

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Medical Receptionist • Melbourne, AU

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