Media Officer

At Ambulance Victoria (AV) we are proud to share our commitment to saving and improving lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world-leading ambulance service to life.We are seeking a Media Officer to provide media and communication services within our Communication and Engagement Division. This is a full time, permanent position. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at our headquarters (currently Blackburn, future Doncaster) in line with our hybrid working model.About the roleReporting to the Manager Media, this role will provide media and communication services that contribute to AV's reputation and community engagement objectives. Responsibilities include but not limited to:Support the delivery of media relations activities, media monitoring, content development and stakeholder communications, helping ensure accurate, timely and engaging information is provided through traditional, digital and emerging channelsDraft media releases, social media content, key messages, media statements and responses, and communication materials, and contribute to media opportunities that showcase AV's people, services and achievementsMonitor media coverage including social media activity and provide regular reports, summaries and alertsSupport media activities including interviews, photography, filming opportunities and media eventsBuild productive working relationships with internal stakeholders across AV and contribute positively to a collaborative and customer-focused team environmentAbout youThe successful candidate will have a degree or relevant industry certification with subsequent relevant experience or an equivalent combination of training and relevant experience. Other requirements include but not limited to:Demonstrated understanding of media, communication and social media principles and practices with ability to develop clear, accurate and engaging written communication materialsExperience supporting communication, media or stakeholder engagement activitiesStrong organisational skills with the ability to manage competing priorities and meet deadlinesWell-developed interpersonal and communication skills with the ability to work effectively with a range of stakeholdersAbility to exercise discretion and maintain confidentiality when handling sensitive informationCapacity and capability to work rostered hours, shift work, including public holidays and weekendsWorking at Ambulance VictoriaAs a valued member of AV, you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full-time roles, and other benefits including free on-site parking.We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!Important informationBy applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.This position is classified AV3 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2025. The position description can be found on the AV Careers website.How to applyYour application is an integral part of the selection process and should include:Cover letter outlining your experience and interest in the positionCurrent resumeA separate document addressing the key selection criteria from the position descriptionApplications must be submitted by 11.59pm (AEST) on Tuesday 29 September 2026. Applications must be submitted via the AV Careers website to be considered. Emailed applications will not be accepted.For further information, please refer to `Applying for a position with Ambulance Victoria`. For any further queries please contact recruitment via recruitment@ambulance.vic.gov.au or 03 9840 3653.At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at recruitment@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch. #J-18808-Ljbffr