Leader of Supply Chain Operations

Job Description

About Miele

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What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers.

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Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.

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About Your Workplace

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Join Miele's Supply Chain team as Leader of Supply Chain Operations and take ownership of our warehouse, transport and operational logistics activities. Reporting to the Director of Supply Chain Management, you'll lead the day-to-day operation of our warehouses and third-party logistics partners while ensuring products more efficiently, safely and reliably through the supply chain.

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This is a highly influential role for an operational leader who enjoys creating structure, improving efficiency and developing high-performing teams. You'll work closely with Planning, Forecasting, Stock and external logistics partners to ensure our operations are aligned, transparent and continually improving.

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Your Responsibilities

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• Lead and oversee warehouse, shipping, transportation and reverse logistics operations, including third-party logistics providers
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• Build and maintain efficient operational processes across warehousing and transport, with a focus on service, cost and performance
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• Lead inventory reconciliation, stocktakes, returns management and resolution of delivery or stock discrepancies
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• Coordinate transport and warehouse activity with Planning, Forecasting, Stock and other internal stakeholders to ensure seamless end-to-end operations
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• Monitor operational KPIs, identify inefficiencies and implement initiatives to improve service, productivity and cost performance
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• Act as the key user for warehousing, shipping and reverse logistics processes, including supporting major system and process changes
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• Lead, coach and develop the operational workforce while promoting a safe, engaged and high-performing culture
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What We Are Looking For

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Must-have

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• Proven leadership experience across warehouse, logistics or supply chain operations
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• Strong understanding of end-to-end warehouse, transport and operational processes
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• Demonstrated ability to lead teams and third-party logistics partners to achieve performance outcomes
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• Strong commercial and cost-management mindset with a focus on operational efficiency
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• Excellent problem-solving, decision-making and communication skills
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• Strong systems capability with experience using warehouse, transport or supply chain management systems
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Nice-to-have

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• Experience within the whitegoods, consumer products or a similarly complex distribution environment
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• Experience managing 3PL relationships and operational service agreements
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• Experience with WMS, TMS or ERP systems
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• Relevant qualification in logistics, supply chain, engineering or a related discipline
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• Experience leading continuous improvement or cost optimisation initiatives
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Our Benefits

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• Quarterly Life Leave - one paid day each quarter to recharge
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• Personal development and career opportunities
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• Employee discounts
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• Access to a wide range of wellbeing programs, including annual flu vaccinations, Employee Assistance Program and holistic wellbeing support
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• Experience meaningful recognition for both individual accomplishments and team successes
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