Office & Operations Administrator

Job Description

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Office & Operations Administrator
Location: North Ryde
Reporting to: General Manager, Oceania
Employment Type: Part-time – 4 days a week
Join a Business Where Organisation, People and Operations Come Together
\n We are seeking a highly experienced, proactiveOffice & Operations Administrator to support an executive team, including the General Manager, Head of Marketing, and Head of Finance, and ensure smooth day-to-day operations of the Oceania business for this international luxury beauty brand.
\n This is an exciting opportunity for a seasoned administrator who thrives in a fast-paced environment, enjoys working across multiple business functions, and takes pride in creating structure, efficiency, and exceptional support. Working closely with the Managing Director and Leadership Team, you will act as a central point of coordination across administration, HR support, office management, and business operations.

About the Role
\n As the Office & Operations Administrator, you will be responsible for providing executive-level administrative support while helping maintain operational excellence across the business. You will manage a diverse portfolio of activities, ensuring critical business processes, communications, and initiatives are delivered effectively and on time.

Key Responsibilities
Executive & Administrative Support

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• Provide comprehensive support to the Managing Director and Leadership Team.
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• Manage complex calendars, travel arrangements, meetings, agendas, board packs, and meeting minutes.
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• Prepare and coordinate presentations, reports, and business correspondence.
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• Organise leadership meetings, planning sessions, and internal events.
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Office Operations & Culture \n
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• Oversee daily office operations and administration.
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• Manage office suppliers, facilities, and vendor relationships.
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• Support employee engagement initiatives and company culture programs.
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• Coordinate internal events and team activities.
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Sales & Business Support \n
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• Provide administrative support to Retail Managers and business leaders.
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• Assist with sales reporting, meeting preparation, and action tracking.
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• Coordinate sales and operational meetings and ensure follow-up actions are completed.
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HR & People Support \n
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• Coordinate onboarding activities and employee documentation.
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• Support HR administration, internal communications, and compliance processes.
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• Assist with performance review cycles and regional initiatives.
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• Maintain professionalism and confidentiality in all people-related activities.
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Process Improvement & Coordination \n
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• Act as a key coordination point across departments.
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• Track actions, priorities, and deadlines.
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• Support finance administration, procurement activities, and reporting requirements.
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• Identify opportunities to improve processes and operational efficiency through technology, automation, and AI-enabled tools.
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About You \n
\nYou are a highly organised and adaptable professional who enjoys being the person others rely on to keep things running smoothly.\n
\nYou will bring:\n
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• 10+ years' experience in executive support, administration, operations, or a similar role.
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• Strong experience supporting senior leaders and working across multiple business functions.
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• Exceptional organisational skills and attention to detail.
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• A proactive, hands-on and solutions-focused approach.
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• Outstanding communication and stakeholder management capabilities.
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• High levels of professionalism, discretion, and confidentiality.
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• Advanced Microsoft Office skills.
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• Experience with workflow automation and AI tools will be highly regarded.
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• Experience within luxury retail or a premium customer-focused environment is desirable.
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Why Join Us? \n
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• Partner directly with senior leadership.
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• Work across a broad and varied business support role.
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• Contribute to a collaborative and high-performing culture.
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• Make a meaningful impact by driving efficiency and operational excellence.
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• Be part of a premium brand environment that values professionalism, initiative, and continuous improvement.
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