Front of House Supervisor

Hunky Dory Fish & Chips - South Melbourne VIC

Inspired by almost 90 years of fishing on the Greek Islands, Hunky Dory was established in 2004 as a family business with a vision of offering healthier seafood options alongside the more traditional fish and chips. With 16 stores across Melbourne, Hunky Dory is on a path of continued expansion and brand growth.

We are looking for a Front of House Supervisor to join our South Melbourne team. This is a hands-on leadership role suited to someone who enjoys working in a fast-paced hospitality environment and is ready to take the next step in their career.

As a Front of House Supervisor, you will play a key role in leading the FOH team and ensuring each shift runs smoothly, efficiently and to Hunky Dory standards.

What's in it for you:

• Fun, friendly and supportive team environment
• Work directly alongside the business owners and leadership team
• Gain valuable hands-on leadership and operational experience
• Opportunities to learn, develop and grow within a growing hospitality brand
• Flexible shifts to suit your availability
• Staff meals and great team culture
• Be part of an iconic Melbourne hospitality brand
• Visa sponsorship available for eligible candidates

What will you do:

• Lead and supervise the FOH team, including allocating staff to stations and managing the team throughout service
• Take responsibility for the smooth running of each shift, including opening, closing and handovers
• Deliver excellent customer service, manage customer enquiries and resolve issues professionally
• Oversee POS operations, orders and cash handling while ensuring service runs efficiently
• Work closely with the kitchen team to coordinate service and maintain high standards
• Maintain FOH presentation, cleanliness, food safety and Hunky Dory service standards
• Support the training and development of new and existing team members
• Be hands-on during busy periods and lead by example

What do you need:

• Previous hospitality supervisory or leadership experience (QSR or high-volume hospitality experience highly regarded)
• Strong communication and leadership skills
• Ability to confidently lead a team during busy service periods
• Reliable, organised and able to work under pressurePositive attitude and strong work ethic
• Availability across weekdays, evenings and weekends
• RSA Certificate

Ready to join the Hunky Dory family?

If you're an experienced hospitality professional who enjoys leading a team, delivering great customer service and keeping a busy shift running smoothly, we'd love to hear from you.

Please note: Only shortlisted candidates will be contacted. Applications will be reviewed as they are received, so we encourage you to apply early.

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