Communications Manager

• Full time | 5 weeks annual leave + monthly day off


• Statewide Services | Richmond | Modern offices with fantastic public transport links, just minutes from the city


• Lead communications that matter

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is“Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

This is a unique opportunity to drive strategic communications for Victoria's leading centres of excellence in addiction and mental health, working alongside respected clinicians, researchers and sector leaders to create lasting impact.

Statewide Services comprises Turning Point, Hamilton Centre and Spectrum, three leading Victorian services dedicated to improving outcomes for people affected by addiction, personality disorders and complex trauma, and complex care needs. Through clinical service delivery, research, education, workforce development and system leadership, these services support communities across Victoria and nationally.

As the Communications Manager, you will lead the strategic direction and delivery of communications across Statewide Services. You will be responsible for preparing communication, and developing and implementing innovative communication strategies that strengthen engagement, enhance organisational reputation and increase awareness of the services' impact. Working across media, digital channels, stakeholder engagement and internal communications, you will ensure consistent, high-quality messaging that supports organisational priorities and reaches diverse audiences.

This leadership role involves managing a communications team, building strong relationships with internal and external stakeholders, and providing expert communications advice to senior leaders. The position offers a unique opportunity to contribute to meaningful work that improves health and wellbeing outcomes for individuals, families and communities across Victoria.

About you

To be successful in this role, you will possess:

• A tertiary qualification in Communications, Public Relations, Journalism, Marketing or a related discipline.


• Demonstrated experience leading and managing communications functions within a complex organisation.


• Proven ability to develop and implement strategic communications, media and stakeholder engagement plans that deliver measurable outcomes.


• Exceptional written, verbal and presentation skills, with the ability to translate complex information into clear, engaging and audience-appropriate content.


• Strong leadership capabilities, including experience coaching, mentoring and developing high-performing teams.


• Extensive stakeholder management experience, with the ability to build trusted relationships across a broad range of internal and external partners.


• Demonstrated expertise in media relations, digital communications, social media management and content development.


• Strong analytical skills with experience measuring, evaluating and reporting on communication performance and impact.


• Excellent organisational and project management skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.


• A collaborative approach and the ability to work effectively across multidisciplinary teams.


• A commitment to continuous improvement, innovation and delivering high-quality outcomes.


• Experience in the health, mental health, alcohol and other drugs, gambling, public health or not-for-profit sectors.


• Experience delivering health promotion, advocacy or social impact campaigns.


• Understanding of the Victorian public health, research or higher education sectors.


• Experience working within a large, matrix-managed organisation.

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

Those that are offered and/or start between January and April do not require an up to date vaccination for Influenza to progress providing they are aware of its requirement later in the year. Those that are offered and/or start between May and December require the up to date Influenza vaccination prior to offer.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Mentor and Shadowing program


• Access to discovery days across our 50 sites


• Study and professional development leave


• Friendly & supportive teams


• Commitment to Diversity, Equity and Inclusion


• Fitness Passport for work-life balance


• Employee Assistance program accessible for you and your loved ones


• Flexible working hours and excellent entitlements


• Salary packaging options and an employee benefits scheme


• Access to Private Health Insurance offers


• Digital upskilling, such as excel and Power-Bi training


• Cafes at all of our Hospitals

Good to know

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.


• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.


• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.


• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.

Our Values in Action

Respect for all | Safe always | Partnering in care | Learning and improving every day

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