Medical Receptionist and Administrative Assistant

Medical Receptionist and Administrative Assistant

National Cardiovascular Network Holdings Pty Ltd – Chatswood NSW

Great opportunity to join our supportive patient services team in a leading cardiovascular group based in Chatswood.

About The Role:

We are currently lookingfor an experienced medical receptionist to join our patient services team at Chatswood Heart. This role works collaboratively as a member of our support team to provide a positive patient service experience for patients and their families.

Responsibilities include;

• Supporting all patient services provided to patients
• Scheduling patient appointments and managing healthcare professional's schedules
• Providing a high level of administrative and reception support
• Maintaining high standards of presentation, cleanliness and organisation of the clinic
• Following up on reports and correspondence from external providers such as imaging and pathology results
• Completing billing for all patient services undertaken in the clinic and liaising with various health providers and Medicare
• Liaising with hospitals and other Medical Practitioners including co-ordinating patient hospital bookings and procedures

About you :

You will be an enthusiastic and professional individual who enjoys interacting with patients and providing excellent customer service, as well as have;

• Excellent verbal and written communication skills
• Strong organisational and time management skills, with the ability to multi-task and prioritise workloads;
• Proven experience working effectively both independently and in a team environment, a natural collaborator;
• A positive ‘can-do’ attitude and approach;
• Ability to deal tactfully in all fast paced interactions, demonstrating empathy and patience even whilst under pressure;
• Strong computer skills; experience using GENTU or similar practice management software
• Previous customer service experience is essential;
• Experience in healthcare is essential
• Must be available to work between 7:30am and 6:30pm, and Saturdays
• Be part of making a positive difference in a patient's health care journey;
• Develop your career in health care and train in a diverse and interesting discipline;
• Join a collaborative team passionate about providing person-centred care to patients and their families;
• New and modern clinics with state of the art facilities and equipment;
• Convenient location, very close to public transport.

If you enjoy working in a fast-paced environment and are passionate about healthcare we look forward to hearing from you about this opportunity.

About Chatswood Heart:

Chatswood Heart is a member of one of Sydney’s leading cardiovascular groups with locations in Chatswood, Dee Why and Bankstown.

Our healthcare professionals provide comprehensive cardiovascular services to our patients to help ensure we truly understand their health and provide the best care we possibly can.

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