Receptionist/Sales Cadet
Harcourts • Cowes, AU
10 days ago
Job description
The Receptionist / Sales Cadet is responsible for providing a welcoming and professional first point of contact for Harcourts Cowes, while supporting the residential sales team with day-to-day administration, customer service and sales activities. This is an entry-level opportunity for a motivated person seeking to develop a career in residential real estate. The successful candidate will gain practical experience across reception, office administration, property marketing, database management and sales support, while developing a strong understanding of the Phillip Island property market.
Key responsibilities
- Greet clients, buyers, vendors and visitors in a professional and friendly manner
- Answer and respond to general enquiries and monitor and respond to office emails and online enquiries as directed
- Provide information about listed properties, inspections and general agency services
- Maintain a clean, organised and welcoming reception and office environment
- Manage incoming and outgoing correspondence, deliveries and office supplies
- Record messages accurately and ensure enquiries are passed to the appropriate team member
- Assist sales agents with day-to-day administrative tasks and follow-up
- Update databases and customer records accurately
- Assist with booking and coordinating appointments, inspections and meetings
- Prepare open-for-inspection materials and property information
About you
- Excellent communication and customer service skills
- Professional presentation and a friendly, approachable manner
- Strong organisational skills and attention to detail
- Ability to manage multiple tasks and prioritise effectively
- Basic computer literacy and confidence learning new software systems
- Ability to work both independently and as part of a team
- Reliable, punctual and willing to learn
- Current driver's licence and reliable transport, or the ability to travel to properties and inspections as required
- An interest in residential real estate and the local Phillip Island property market (desirable)
- Experience with real estate software, CRM systems or Microsoft Office (desirable)
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