Love gaming, data and understanding what drives performance?
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As we prepare for the opening of Sharks Leagues, we're looking for an experienced Gaming Analyst to help shape the gaming offerings at our brand-new venue and across the group. This is an opportunity to be involved from the beginning - using data, technology and commercial insight to optimise performance, support our teams and help create an exceptional experience for our members.
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About the Role
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As a Gaming Analyst, you'll be responsible for:
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Monitoring EGM performance, gaming systems and connectivity, investigating issues and variances as they arise
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Analysing gaming, financial and member data to identify trends, risks and opportunities
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Developing reports, dashboards and forecasts to support operational and strategic decision-making
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Providing recommendations on gaming product performance, machine allocations, floor layouts and product lifecycle
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Supporting the development and review of the Club's gaming strategy, budgets, capital plans and performance initiatives
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Preparing and reviewing gaming and progressive system reconciliations, including meter data, cash flow and variances
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Assist with the development and review of the Club's gaming strategy, budgets, capital plans and performance improvement initiatives
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Supporting gaming promotions and loyalty initiatives, including campaign performance and ROI
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Supporting the effective operation of the Cash Office, TAB and KENO, including reconciliations and issue resolution
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Support compliance with gaming legislation, responsible gambling, AML/CTF requirements and internal controls
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About You
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We're looking for someone who is analytical, commercially-minded and confident working with both data and people. You'll have a strong understanding of gaming operations and the ability to turn information into meaningful insights and practical actions.
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To be successful, you will have:
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Demonstrated experience in a gaming analysis, gaming systems, EGM performance or gaming operations role, preferably within a NSW registered club
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Strong understanding of gaming systems, products and performance metrics
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Strong analytical skills, with the ability to identify trends, investigate variances and turn data into actionable recommendations
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Advanced Microsoft Excel skills, including PivotTables, lookups and data analysis
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Experience developing reports, dashboards and performance insights
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Sound understanding of gaming reconciliations, Cash Office controls and variance investigation
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Strong attention to detail, integrity and discretion when working with financial, member and gaming data
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Current RSA and RCG certifications
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Experience with IGT Club gaming systems, RedeemX, SQL or other data-analysis tools will be highly regarded.
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Why Join the Sharks?
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This is an exciting opportunity to join the Sharks Group at an important time as we open the doors to Sharks Leagues.
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You'll have the opportunity to help shape the gaming operations of a brand-new venue from the beginning, work with a range of teams across the business and play a key role in using data and insight to drive performance.
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If you're ready to bring your gaming expertise, analytical skills and commercial mindset to a growing business, we'd love to hear from you.
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We appreciate the time taken by everyone who applies. Due to the high volume of applications, only candidates shortlisted for the next stage will be contacted.
Gaming Analyst • Sydney, NSW, AU
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