Fulcrum Suspensions Pakenham has an exciting opportunity for a motivated Store Manager to step into a key leadership role within one of Australia's most respected automotive suspension brands.
As a manager of a Fulcrum Suspensions Store, you need to the drive to become a specialist and deliver results for our customers.
Leading and developing the team - coaching staff, setting expectations, supporting training, managing rosters, and building a positive store culture.
Driving sales and customer service - managing retail, trade and fleet enquiries, following up quotes, building local customer relationships, and promoting Fulcrum's products and services.
Managing daily store operations - overseeing bookings, job scheduling, front counter workflow, customer records, store presentation, cash handling, and financial controls.
Supporting workshop coordination - ensuring technicians have the correct job information, parts and instructions, monitoring job progress, and keeping customers updated.
Stock, inventory and supplier control - maintaining stock levels, managing special orders, supporting stock accuracy, and ensuring parts are received, stored and handled correctly.
Performance and KPI management - reviewing sales, gross margin, labour recovery, workshop productivity, quote conversion, customer satisfaction and operational targets.
Safety, compliance and professional standards - leading a safe, organised and professional store and workshop environment.
Attractive base salary plus uncapped KPI bonus structure
Monday - Friday role, solid work life balance
Realistic OTE of $110,000-$160,000+ for a capable and driven manager
Company vehicle use with fuel card
Career advancement opportunities within Fulcrum Suspensions and the wider Zeder business
Genuine opportunity to grow your leadership career in a respected automotive brand
Support from regional, operational and national management teams
A hands‑on role where your results, leadership and commercial drive will be recognised
This is more than just a Store Manager position - it is a chance to take ownership of a key branch, grow with the business, and be rewarded for strong performance.
ZEDER Corporation is a proudly Australian owned and operated business, a world leader in automotive suspension parts, and a family for over 800 employees across Australia, US, UK, and Vietnam. We're home to the iconic brands of SuperPro, Whiteline, Nolathane, Fulcrum Suspensions, and Formula 4x4.
We're all about quality, customer service, and pioneering innovation - and we're looking for someone just like you to join our team!
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Automotive Retail Store Manager • Melbourne, AU
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