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Night AuditorBest Western • Melbourne, AU
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Night Auditor

Night Auditor

Best Western • Melbourne, AU
9 days ago
Job description

As a Night Auditor at Best Western Melbourne City, you will play a vital role in ensuring the smooth and efficient operation of our hotel during the overnight hours. This position is ideal for individuals who thrive in a fast-paced environment and enjoy working independently. Based in the heart of Melbourne's CBD, you will be responsible for a range of front office and guest services tasks that are crucial to delivering an exceptional experience for our valued guests.

What you'll be doing

  • Performing end-of-day audits and reconciliations to ensure accurate financial records
  • Handling guest check-ins and check-outs, including processing payments and managing reservations
  • Responding to guest inquiries and resolving any issues or concerns that arise during the night shift
  • Maintaining the security of the hotel by monitoring access points and conducting regular property checks
  • Assisting with various administrative tasks, such as preparing reports and updating hotel records
  • Collaborating with the housekeeping and maintenance teams to ensure the hotel is well-presented and functioning efficiently

What we're looking for

  • Relevant experience in a similar night audit or front office role, preferably within the hospitality industry
  • Strong attention to detail and excellent numerical skills to ensure accurate financial reporting
  • Excellent communication and customer service skills to effectively handle guest inquiries and concerns
  • Ability to work independently and make sound decisions in a fast-paced environment
  • Proficiency in using hotel management software and other relevant computer applications
  • A commitment to providing exceptional guest experiences and a genuine passion for the hospitality industry
  • Applicants must be available to work overnight shifts, including weekends and public holidays.

What we offer

Best Western Melbourne City is a dynamic and growing hotel group that values its employees and provides a range of attractive benefits, including competitive remuneration, opportunities for career development, and flexible work arrangements. We are committed to fostering a collaborative and inclusive work environment where everyone can thrive.

International students are welcome to apply!

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Night Auditor • Melbourne, AU