Pick Pack/Despatch Assistant

Job Description

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Bonnie and Neil is Australia's most-loved homewares brand, known for delivering beautiful, inspiring and artful ranges of luxury linen products for the home.

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We are looking for a self-motivated, positive person to join our fast-paced studio located in Reservoir for full time role.

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This role suits someone who is flexible, enthusiastic and keen to be part of a dynamic team.

Candidate requirements \n

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• Have previous experience working in a customer service role or warehouse role
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• Work well independently but also as part of a small team environment
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• Be a clear and concise communicator both written and verbally
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• Be computer literate with a keen interest to learn new programs
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• Have the ability to work on a variety of tasks
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• Be self-motivated, a good problem solverand adaptable
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• Be a tidy worker who is punctual, efficient and reliable
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• Be able to lift boxes (up to 15 + 20kg)
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Key responsibilities \n

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• Pick, pack and dispatch online orders
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• Lead, support and coordinate the pick and pack team to ensure smooth daily operations
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• Pick, pack and dispatch wholesale orders
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• Maintain accurate inventory by monitoring stock levels, conducting regular stocktakes
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• Organise and maintain the warehouse to ensure products are easy to locate, access and pick
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• Receive incoming stock deliveries, allocate storage locations and ensure stock is put away
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• Monitor and replenish warehouse consumables, including boxes, satchels, labels, tape and stationery
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• Maintain a clean, safe and organised warehouse and dispatch area
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• Identify and implement improvements to warehouse, inventory and dispatch processes to increase efficiency and accuracy
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• Process customer returns/requests, inspect returned stock and ensure inventory records are updated correctly
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