Customer Service Team Member

Job Description

About the role

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Our team members are the face of Bunnings, always ready to give it a red-hot go! They provide friendly and helpful service to everyone who walks through our doors, ensuring every experience counts. When customers visit us, they are greeted by passionate team members eager to offer tools and advice to turn any D.I.Y. dream into a reality. Whether it's finding the right product or sharing expert tips, our team is here to help every step of the way. We provide an adult pay rate for 18 years of age and above at $28.64 per hour for this role.

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Benefits

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• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
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• Free standard OnePass membership
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• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
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• 12 weeks paid parental leave, regardless of gender
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• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
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What's involved

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• Provide our customers with the best experience across the store
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• Manage stock efficiently while keeping the workspace clean and tidy
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• Serve customers with a smile at our checkout registers
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• Join a team that is supportive, inclusive, makes a difference in the community, and has fun doing it
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Who we're looking for

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We are seeking both full-time and part-time team members to join our growing team. Opportunities are available across Landscaping, Plumbing, the Tool Shop, and Timber Yard. We welcome applicants with relevant experience, as well as those who are enthusiastic and eager to develop new skills. We're looking for team members who are passionate about helping others and eager to learn and grow. Whether you have a green thumb, are into D.I.Y., looking for your first retail role, or even considering a career change, we would love to hear from you!

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You'll need

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• A genuine passion for customer experience with energy and enthusiasm
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• To be able to approach, connect and confidently interact with customers
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• An enthusiasm for learning about products and services and the readiness to lend a hand across different areas of the store
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• To act with integrity, be safe and do your best
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• The availability to work flexible hours
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• Weekday daytime availability
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• Background checks may be required. This can include police, employment, medical and qualification checks
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About Us

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Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online. At Bunnings, our purpose is simple: we're here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference.

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By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you're ready to have a go, apply today. Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

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We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings. We're all about fairness at Bunnings, and our team's here to support you every step of the way. If you need any adjustments, just let us know - we're here to help. For support, contact us at jobs@bunnings.com.au.

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