Talent.com
Bupa Australia
Senior Manager - People ServicesBupa Australia • Sydney, AU
Senior Manager - People Services

Senior Manager - People Services

Bupa Australia • Sydney, AU
7 days ago
Job description

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people tolive longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We ’ re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you ’ ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.

The purpose of this role:

At Bupa, our People Services team is at the heart of employee experience – delivering practical solutions and support that enable our people and leaders to thrive.

As the Senior Manager People Services, you will lead a high-performing team responsible for service delivery across Bupa’s Australian businesses. Spanning people policies & processes to contract generation and enquiry management, your team will play a critical role in ensuring every interaction is seamless, efficient and aligned to our quality standards.

This is a key leadership role that combines operational excellence and continuous improvement. Working closely with stakeholders across the business and leveraging service delivery insights, you will play an important role in shaping and driving opportunities aligned to our strategy – including delivering a world class employee experience and empowering leaders to navigate people processes with confidence.

What you’ll need to make it possible

  • Experience leading a high-volume service delivery team in a HR context, preferably in a large and complex organisation
  • Proven success in designing and operationalising best in class employee experiences, coupled with operational governance, effectiveness, risk and control thinking.
  • Highly developed analytical skills including the ability to source, gather, synthesise, and critically analyse diverse data sources.
  • Excellent verbal and written communication skills, including the ability to simplify complex information.
  • Ability to work collaboratively and influence a diverse range of stakeholders including senior leaders, technical and functional specialists, Heads of People and Strategic People Partners, operational and people leaders.
  • Ability to manage and prioritise competing demands to drive initiative from concept to delivery.
  • Strong knowledge and experience leveraging HRSD and HRIS systems to drive service delivery.

Why you’ll love it?

We support our people to be the healthiest and happiest versions of themselves. From providing initiatives that develop careers to looking after our people’s health, wellbeing and futures. Enjoy the flexibility of hybrid working, with a mix of time in the office and at home, while having plenty of opportunities to learn, grow, and take your experience to the next level.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

#J-18808-Ljbffr

Create a job alert for this search

Senior Manager - People Services • Sydney, AU

Similar jobs

Senior Engagement Manager, AWS Professional Services

AmazonSydney, NSW, AU

AWS Professional Services is seeking an Engagement Manager to support delivery governance for cloud transformation engagements with enterprise customers across Australia.This role focused on managi... Show more

Senior Manager, Client Success

CashrewardsSydney, NSW, AU

Heyyyy! We're Cashrewards, Australia’s most loved cashback platform.We’re looking for team members to add to our high-performing, ambitious, and collaborative culture.Our team recently voted us a c... Show more

Department Manager - Chatswood

BunningsChatswood, NSW, AU

Join us and experience Bunnings from the other side of the counter!.Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few.Free standard OnePass... Show more

 • New!

People Partner

Cdc Data CentresSydney, NSW, AU

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world class data centre facilities.CDC is headquartered in Canberra with multiple facilities across the A... Show more

People & Culture PartnerHybrid

HumanforceSydney, NSW, AU

Work in HR, inside a HR tech company .Join a People & Culture team within a global HCM tech company partnering with the people who design, engineer, sell, and support the product we take to the... Show more

Assistant House Manager

YIPP - Young International ProfessionalsRoseville, NSW, AU

At YIPP (Young International Professionals), were recruiting for an Assistant House Manager role for one of our clients, a SIL home based in Roseville.In this genuinely rewarding and challenging ro... Show more

Customer Service Manager / Duty Manager - Harbord Diggers

Harbord DiggersFreshwater, NSW, AU

Mounties Group Values are Family, Honesty, Care, Innovation, Fun, Outcome Driven and Loyalty.We are a Profit for Purpose organisation owned by its members and we exist to improve the lives of our m... Show more

Store Manager - CROWS NEST

Domino'sCrows Nest, NSW, AU

If you're craving to be part of the most cutting-edge pizza squad in Australia and New Zealand, you're in the perfect spot! Whether you're after a chill gig for some extra cash or looking to kickst... Show more

Retail Senior Sales Assistant

KookaiChatswood, NSW, AU

We are looking for someone who is keen to immerse themselves within fashion and provide strong support to our Management Team.You will be a key role in maintaining and driving high standards within... Show more

Restaurant Manager - Chatswood Chase

OportoChatswood, NSW, AU

Casual / Part-Time / Full-Time.Oporto started in 1986 with one restaurant in Bondi.Since then we have grown to over 180 restaurants across Australia and internationally.We are passionate about our ... Show more

Wealth Management - Client Services Team Manager

Anton Murray ConsultingSydney, NSW, AU

A Tier 1 global, full service wealth management firm is seeking an experienced candidate to manage and lead a team of 3 staff covering client off-boarding, deceased estate processing, and asset tra... Show more

Strategic People Lead

laing O'RourkeSydney, NSW, AU

Laing O’Rourke is a $6 billion international operation with 70 years of involvement in Australian construction and infrastructure, including nearly two decades under the Laing O’Rourke banner.The b... Show more

Store Manager - Chatswood

1610 Swarovski Australia Pty.Chatswood, NSW, AU

At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.We are sear... Show more

HR Business Partner

A W EdwardsSt Leonards, NSW, AU

A W Edwards is a multi-award-winning builder with over 105 years of experience in Australia.We deliver exceptional outcomes for our clients and their communities by creating places that people want... Show more

Senior Manager

Bain & Company IncSydney, NSW, AU

Bain employees are investigative, creative, thoughtful managers and collaborators who work together as an integrated team, delivering extraordinary outcomes for our clients.As a Senior Manager at B... Show more

Retail Store Manager - Chatswood

LORNA JANEChatswood, NSW, AU

Before it was called Activewear, Lorna Jane imagined it, designed it, and defined it creating a movement that redefined how women move, dress, and live.Today, we lead with purpose creating elevated... Show more

Shift Supervisor

Zeus Street GreekBalgowlah, NSW, AU

So much! Here’s what you can look forward to:.Flexible rosters and employment stability – let’s talk about what work-life balance means to you.Clear career progression – level up to Assistant Resta... Show more

Senior Manager, Financial Partnerships APAC

AirwallexSydney, NSW, AU

Airwallex is the only unified payments and financial platform for global businesses.Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses ... Show more

People & Culture - Business Partner Full-time

HASSELLSydney, NSW, AU

With eight design studios worldwide, chances are you've encountered our work.We specialise in architecture, landscape architecture, interior design, and urban design.Our diverse, multi-disciplinary... Show more

Senior Manager / Director

McGrathNicolSydney, NSW, AU

McGrathNicol is an independent professional services firm specialising in Cyber, Deals, Forensic, Performance, Restructuring, and Risk & Compliance.For more than 20 years, we have supported org... Show more