Medical Administration

Citymed Medical Centre – South Melbourne VIC

As the first point of contact for our patients, you will play an important role in creating a positive and caring experience.

Key responsibilities

• Greeting patients in a friendly and professional manner
• Answering telephone calls and managing patient enquiries
• Booking, confirming and changing appointments
• Processing Medicare claims, private fees and payments
• Managing patient registrations and medical records
• Scanning, emailing and handling incoming correspondence
• Communicating with doctors, nurses, specialists and other healthcare providers
• Maintaining patient privacy and confidentiality
• Completing general reception and administrative duties
• Helping the clinic run efficiently throughout the day

About you

• Has previous medical reception or healthcare administration experience
• Has excellent communication and customer-service skills
• Is organised, dependable and able to manage a busy reception area
• Has good computer and administrative skills
• Can work calmly and professionally under pressure
• Works well independently and as part of a team
• Understands the importance of patient confidentiality
• Has a positive attitude and strong attention to detail

About us

CityMed Medical Centre is a busy, modern mixed-billing clinic located in the heart of South Melbourne. Our team includes experienced GPs, nurses, receptionists, allied health professionals and visiting specialists.

Competitive pay of $30–$33 per hour plus super, depending on experience

A friendly, respectful and supportive team

A modern clinic in a convenient South Melbourne location

Training and opportunities to develop your medical administration skills

A varied role within a growing multidisciplinary medical centre

#J-18808-Ljbffr