Senior Executive Assistant & Operations Coordinator

Senior Executive Assistant & Operations Coordinator

LRL Dental Pty Ltd T/A Keppel Dental – Yeppoon QLD

Turn a busy practice owner’s priorities into a calm, workable plan—and make sure it gets finished.

Keppel Dental is a long-established, family-run dental practice serving Central Queensland since 1977. Today, we operate from a modern 10-chair oral health facility with an in-house lab, progressive digital technology and a capable, friendly team.

Our practice owner, Luke Christensen, is looking for a trusted right hand who can protect his attention, bring order to competing priorities and keep important work moving.

This is not simply a diary-management role. It combines senior executive assistance, selected practice projects and a defined amount of personal administration. It will suit someone who enjoys creating clarity, closing loops and respectfully challenging priorities when everything cannot happen at once.

What you’ll own

• Manage Luke’s calendar, inbox, meetings and competing priorities

• Build a reliable daily and weekly planning rhythm

• Turn discussions and loosely defined requests into clear actions, owners and deadlines

• Prepare concise correspondence, meeting notes, updates and decision briefs

• Track commitments and follow up team members, suppliers and external partners

• Coordinate selected practice projects and approved administrative workflows

• Help keep scheduling, laboratory administration and implementation projects on track

• Identify delays, conflicts and risks early rather than waiting for them to become problems

• Build simple, repeatable systems without introducing unnecessary complexity

• Handle sensitive business and personal information with excellent judgement

• Coordinate a defined amount of personal administration—approximately 15% of the role—including appointments, travel, household suppliers and occasional purchases

Personal administration will take place within agreed boundaries and normal working hours. This is not a permanently on-call position.

What success looks like

• Luke’s calendar reflects his real priorities and retains enough space for focused work

• Decisions and commitments are captured, assigned and followed through

• Projects have clear owners, deadlines and visible status

• Problems are raised early, with sensible options rather than surprises

• Recurring administrative processes continue without depending on someone’s memory

• Luke and the wider team have greater clarity, fewer dropped balls and a more sustainable working rhythm

What you’ll bring

• Substantial experience in senior executive support, founder support, operations coordination, practice administration or a comparable role

• A demonstrated ability to support a busy leader with multiple competing priorities

• Excellent written communication, organisation and attention to detail

• The confidence to question priorities, negotiate deadlines and follow people up respectfully

• Strong judgement about what you can decide, what you should recommend and what must be escalated

• A practical approach to systems and technology

• The ability to learn new software and work confidently with carefully governed AI-assisted tools

• Discretion, reliability and mature handling of confidential information

• Full Australian working rights and the ability to work primarily on-site in Yeppoon

Experience in dental, healthcare or professional services would be useful, but it is not essential.

You will help coordinate approved patient-administration and practice workflows, but you will not make clinical decisions, determine treatment suitability or direct clinical care.

What we offer

• $90,000–$105,000 plus superannuation

• A permanent, full-time Monday–Friday position with no routine weekend work

• Direct access to the practice owner and genuine influence over how work is organised

• Clear authority to improve systems and protect agreed priorities

• Varied work with visible, meaningful results

• A friendly, established team in a progressive family-owned practice

• Professional development and scope to grow into broader operational responsibility

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