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Paxus is seeking multiple ICT Support Analysts / Technical Support Officers to support a major client’s learning technology environment.
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This role will suit candidates with strong ICT support experience, clear communication skills and the ability to work in a structured, security-conscious environment. You will provide user support, issue resolution, service request handling and operational support across our clients learning systems.
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You will be working as part of an established support team, assisting users, administrators and stakeholders with technical issues, system access, troubleshooting, documentation and service coordination.
What you’ll be doing \n
In this role, you will:
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What we’re looking for \n
You will bring:
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Desirable experience \n
Highly regarded but not essential:
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Security clearance \n
An active AGSVA NV1 clearance is preferred, minimum BASELINE clearance required.
Why apply? \n
This is an opportunity to contribute to a high-profile learning technology environment supporting users across our client’s organisation.
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You will be part of a structured support team, working in a role that combines ICT support, user engagement, service coordination and documentation
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Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
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Technical Support Officer / ICT Support Analyst • Canberra, ACT, AU
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