Interiors Consultant

Job Description

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• Picture marble with beautiful veining, granite flecked with quartz, travertine the colour of warm sand. You'll spend your days walking customers between slabs like these, watching a piece of stone turn into someone's kitchen bench or bathroom wall in their mind.
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• You'll get structured training and hands-on mentoring from the team, building real product knowledge in an industry where that knowledge is genuinely valued.
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• As you grow into the role, there's a path into a hybrid or external sales position — working more closely with architects and designers on their projects rather than only in the showroom.
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Why You Want to Work Here \n

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• Picture marble with beautiful veining, granite flecked with quartz, travertine the colour of warm sand. You'll spend your days walking customers between slabs like these, watching a piece of stone turn into someone's kitchen bench or bathroom wall in their mind.
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• You'll get structured training and hands-on mentoring from the team, building real product knowledge in an industry where that knowledge is genuinely valued.
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• As you grow into the role, there's a path into a hybrid or external sales position — working more closely with architects and designers on their projects rather than only in the showroom.
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About the Role \n

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• Welcome customers to the showroom and showcase our range of stone slabs and tiles to architects, designers, end-users, and stonemasons.
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• Ask open-ended questions to understand customer style, needs, and timelines, providing tailored product recommendations.
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• Respond to phone and email enquiries with personalised service to ensure customer satisfaction.
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• Coordinate with stakeholders on samples, quotes, and lead times, offering accurate and up-to-date product information.
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• Manage admin tasks including order processing, material pickups, inventory checks, and supporting the external sales team.
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• Keep the showroom immaculate—restocking, tidying, and ensuring brochures and displays are refreshed.
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About You \n

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• Maybe you studied interior design, or maybe you've just always had a thing for it — an "inspo" folder you can't stop adding to, a habit of narrating every renovation show like you're the expert in the room. However you got there, you know good design when you see it.
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• Above all else, you'd describe yourself as a people person. Maybe that's being the friend everyone comes to when they need to feel heard or the one who can turn a stranger into a five-minute best friend. However you'd put it, you know your next role needs to be one where connecting with people isn't a nice-to-have, it's the whole point.
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Selection Criteria \n

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• Customer Service Experience
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