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Albert Road Clinic
Administration OfficerAlbert Road Clinic • Melbourne, AU
Administration Officer

Administration Officer

Albert Road Clinic • Melbourne, AU
6 days ago
Job description

This is a great opportunity for an experienced Administration Officerwho enjoys working with people, thrives in a fast-paced healthcare environment and takes pride in providing exceptional service. You’ll play an important role in supporting patients throughout their hospital journey while ensuring our administrative and front-of-house services run smoothly and efficiently.

Key Responsibilities:

You’ll play an important role in supporting the smooth day-to-day operation of our patient services and front-of-house administration, working closely with patients, families and our clinical teams.

As a Administration Officer,you will be responsible for a broad range of administrative duties including:

  • Managing the busy reception desk, including answering calls and handling inquiries
  • Managing both electronic and paper-based medical records
  • Attention to detail and strong communication skills
  • Maintaining accurate and efficient record management systems
  • Supporting ward staff with administrative tasks
  • Liaising with other departments and team members as required
  • Completing other clerical tasks as requested, such as data entry, scanning, preparing resources, and welcome packs
  • Conducting Health Fund checks and other financial tasks related to admissions
  • Work collaboratively as a positive and supportive team member while also demonstrating the ability to work independently and manage competing priorities.
  • Contribute to a culture of accountability, professionalism, continuous improvement and patient-centred care.
  • Share knowledge, support colleagues and actively participate in team meetings and organisational initiatives.

About You

To be successful in this role, you will have:

  • Excellent communication and high level customer service and communication skills
  • Strong attention to detail and a commitment to accuracy in all aspects of work.
  • The ability to take ownership of responsibilities and follow tasks through to completion.
  • Well-developed organisational and time management skills, with the ability to manage competing priorities.
  • The ability to work autonomously with minimal supervision while contributing effectively within a team environment.
  • A proactive approach to identifying issues and implementing practical solutions.
  • Intermediate to advanced computer skills including Microsoft Office and patient management systems
  • Ability to work effectively in a busy and fast-paced environment

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

  • Grow your careerwith recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
  • Save more every daywith Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
  • Enjoy peace of mindwith lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
  • Find balancethrough flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
  • Increase your take-home paythrough salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, "people caring for people" is at the heart of everything we do. We are:

  • Australia's largest private hospital operator, with over 74 sites and 35,000 staff
  • A values-led workplace where you'll be supported personally and professionally
  • A place with flexible, permanent and career-growth opportunities nationwide.

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Administration Officer • Melbourne, AU

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