Talent.com
Dan Murphy's
Customer Experience Manager - Dan Murphy's Burwood BrickworksDan Murphy's • Melbourne, VIC, AU
Customer Experience Manager - Dan Murphy's Burwood Brickworks

Customer Experience Manager - Dan Murphy's Burwood Brickworks

Dan Murphy's • Melbourne, VIC, AU
2 days ago
Job description

Job Description

Customer Experience Manager - Dan Murphy's Burwood Brickworks \n

Customer Experience Manager | Dan Murphy's Burwood Brickworks| Share your spirit

\n

If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s!

\n

We’re looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

\n

The ROLE:

\n

    \n
  • Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
  • \n
  • Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
  • \n
  • Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
  • \n
  • Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
  • \n
  • Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making
  • \n

\n

The YOU:

\n

    \n
  • YOU use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
  • \n
  • YOU are passionate about people development and motivate others to dream big and reach their potential
  • \n
  • YOU are no stranger to a fast-paced environment and use forward thinking in your decision making
  • \n
  • YOU bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and community
  • \n
  • YOU use an inspiring and collaborative approach to communication and use this to drive your team’s commitment
  • \n

\n


How we take care of our PEOPLE:

\n

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs.Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

\n

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

\n


We are together creators

\n

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

\n

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup

\n

#J-18808-Ljbffr

Create a job alert for this search

Customer Experience Manager - Dan Murphy's Burwood Brickworks • Melbourne, VIC, AU

Similar jobs

Experience Manager

WPP MediaMelbourne, VIC, AU

WPP is the trusted growth partner for the world's leading brands.With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketin... Show more

Customer Experience & Insights Consultant

BOQ GroupMelbourne, AU

BOQ Group is seeking a Customer Relations Consultant to support customers as part of a six‑month contract.You’ll handle complaints, gather feedback, and help steer improvements across the Group’s c... Show more

 • Promoted

Customer Experience Representative

MYOBMelbourne, VIC, AU

We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed.At MYOB, we believe what’s good for one business is... Show more

Senior Customer Success Manager

REA GroupRichmond, VIC, AU

With bold and ambitious goals, REA Group  is changing the way the world experiences property.No matter where you're at on your property journey, we're here to help with every step - whether that's ... Show more

Customer Experience & Engagement Coordinator

Victoria Racing ClubMelbourne, AU

A leading racing organization in Melbourne is seeking a People and Culture Business Partner to enhance customer engagement strategies and foster member connections.The ideal candidate has experienc... Show more

 • Promoted

Senior Manager Employee Experience

DavidsonMelbourne, AU

Senior Manager Employee Experience.Join to apply for the Senior Manager Employee Experience role at Davidson.Shape the employee experience at Pitcher Partners.Lead firm‑wide programs that bring the... Show more

 • Promoted

Customer Experience Specialist Full-time

Tal Services LimitedMelbourne, VIC, AU

Melbourne, Sydney or Brisbane .Secure a permanent, full-time role .Start Date: Monday 26th October 2026 .As a leading life insurer, we’ve been protecting Australians for over 150 years.Backed by Da... Show more

Data‑Driven Ecommerce Merchant Success Manager (Hybrid)

AddWorthMelbourne, AU

A global ecommerce platform in Melbourne is seeking a Customer Success Manager to lead a portfolio of key merchant accounts.This hybrid role requires expertise in account management and the eCommer... Show more

 • Promoted

People Experience Manager

DabbleMelbourne, AU

The People Experience Manager is responsible for owning and executing high-impact initiatives that bring Dabble’s culture to life.You will lead the planning, delivery, and continual improvement of ... Show more

 • Promoted

Team Leader - Customer Experience

Maribyrnong City CouncilMelbourne, AU

Full time, permanent Band 7 ($108,364 - $120,418) + 12% super + monthly ADO.Enjoy a flexible work environment;.Work in a meaningful role within a Values driven organisation.Are you a proven library... Show more

 • Promoted

Customer Success Manager

FMCG AnalyticsMelbourne, AU

This role can either be part time or full time depending on the experience and capabilities of the candidate.The Customer Success Manager will be responsible for ensuring customer satisfaction, ser... Show more

 • Promoted

Customer Success Manager

ImmersiveMelbourne, AU

A platform you can believe in: Immersive One is leading people‑centric cyber resilience across the globe.Customer Success Manager – Australia & APAC.Immersive is hiring! We’re looking for an experi... Show more

 • Promoted

Customer Experience (Contract)

Woods & Co RecruitmentMelbourne, VIC, AU

Customer Experience (Contract).Administration & Office Support.This role suits someone who enjoys a fast-paced environment, is naturally organised, and takes pride in keeping processes running ... Show more

Be Your Own Boss - Deliver with Uber Eats

Uber eatsWallan, VIC, AU

Start Delivering with Uber Eats.Delivering with Uber Eats is an alternative to a part-time or full-time job and you can get your earnings weekly.Delivering with Uber Eats allows you to earn quick c... Show more

 • Promoted

Customer Experience Manager - Dan Murphy's Burwood Brickworks

Dan Murphy'sBurwood East, VIC, AU

Customer Experience Manager  | Dan Murphy's Burwood Brickworks | Share your spirit.If customer satisfaction was a competition, you’d be the winner.As one of our Customer Experience Managers, you’ll... Show more

Roving Operations & Customer Experience Manager

Kennards Self StorageMelbourne, AU

Kennards Self Storage is seeking a full-time Team Support Manager to operate various storage centres across Victoria.This role offers autonomy and the chance to make impactful decisions backed by a... Show more

 • Promoted

Club Experience Director

The CommonsMelbourne, AU

A premium wellness organization in Australia is seeking a Club Manager to lead their team at The Commons Health Club.This role requires a people-first leader, passionate about creating inclusive co... Show more

 • Promoted

Customer Success Manager

MonksMelbourne, AU

Customer Success Manager • Melbourne Australia.Please note that we will never request payment or bank account information at any stage of the recruitment process.As we continue to grow our teams, w... Show more

 • Promoted

Enterprise Customer Success Manager

PLAYBOOKMelbourne, AU

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from PLAYBOOK.Building the highest performing revenue teams in APJ | GTM | SaaS.A global provider of frau... Show more

 • Promoted

Customer Success Manager

RecordPointMelbourne, AU

Get AI-powered advice on this job and more exclusive features.RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive e... Show more