Medical/Allied Health Receptionist
We are a growing Transdisciplinary team that is focused on moving communities towards health optimisation.
We aim to create a healthcare system driven by preventive practices and individual outcomes. To move our communities towards health optimisation, we believe that health professionals need to work collaboratively towards common patient goals, utilising the shared resources they require to be successful.
We offer Physiotherapy, Chiropractic, Osteopathy, and Exercise Physiology services to a wide range of patients across the Picton and Wollongong areas. Our practice is committed to providing individualised Health Care at its highest level, with our administrative team delivering exceptional customer service.
Due to growth and expansion, we are seeking an additional member to join our exceptional administrative team, based at our Wollongong clinic.
The Candidate
We’re looking for someone who is purpose-driven, values-aligned, and excited to be part of a team that’s making a difference in people’s lives.
Bring a proactive, can-do attitude and thrive in a fast-paced environment
Communicate with clarity, warmth, and empathy, both in writing and face-to-face
Has strong organisation, time management, and attention to detail
Presents with professionalism and a friendly, approachable manner
Aligns with our vision and mission, and is excited to be part of a values-led, purpose-driven team
Is motivated to learn, grow, and contribute within a self-governed, flat-structured workplace
This is a full-time position (35–40 hours per week) within our administrative team. Our clinic operates:
Monday–Thursday: 7am–8pm
Friday: 7am–6pm
You will be required to work some morning and evening shifts, depending on staff availability.
Desirable experience (but not essential):
Previous work in allied health or medical administration
Familiarity with Medicare, DVA, WorkCover, NDIS
Experience using clinical software like Cliniko or Nookal
We hire based on attitude, adaptability, and cultural fit. While prior experience is valued, we’re just as interested in people who are eager to learn, align with our values, and want to grow with us long-term.
Salary range: $59,280 – $66,560 per year, depending on previous experience and demonstrated capability. Further salary progression is available through Movement Therapy structured pay scale.
This role includes five weeks of annual leave as part of our commitment to sustainable and rewarding work.
About The Role
Do you enjoy or need to be challenged?
Are you passionate about providing excellent customer service and patient care?
Do you like to work as part of a team?
Do you want to be part of a growing business in a fast-moving industry?
You will be the face of our awesome business, providing exceptional customer service to our patients. You will enjoy learning from a professional and supportive team. Your role will consist of meeting and greeting patients in a friendly, professional, and approachable manner. You will be taking telephone inquiries, scheduling patient consultations, invoicing, and assisting the Practice Manager when required.
Key Responsibilities
Reception duties include welcoming patients, recording patient details, answering telephone calls & inquiries, scheduling appointments, managing and receipting invoices, monitoring and replying to emails.
General administrative duties and supporting the Practice Manager with day-to-day operations
Opening & closing the practice
Fostering a professional working relationships with team members, patients and clinic staff
Maintaining compliance with organisational policy and procedure
Maintaining a clean and presentable clinic
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