Bar & Gaming Supervisors

Job Description

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Reporting to the relevant Shift Operations Manager, you will oversee daily and nightly operations, support staff on shift, and ensure the Club delivers a safe, welcoming and compliant environment for members and guests.

Key responsibilities \n

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• Supervising staff across gaming, bar, bistro and customer service areas
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• Leading teams to deliver exceptional customer service
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• Overseeing gaming operations in line with Victorian compliance requirements
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• Responsible Service of Alcohol and Responsible Service of Gaming
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• Cash handling, reconciliations and shift close procedures
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• Supervising bar, floor and food service
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• Maintaining venue presentation and safety standards
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• Managing customer enquiries, escalations and patron care
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• Ensuring smooth operational flow across all departments
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About you \n

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• Proven experience in hospitality, gaming or club operations
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• Strong leadership capability with the ability to motivate and guide a team
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• Excellent communication skills and a calm, professional presence
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• High attention to detail and resilience during peak periods
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• Ability to work across a 7-day rotating roster, including nights and weekends
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• RSA and RSG (Victoria) - or willingness to obtain
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Presentation Expectations \n

We welcome individuality and diversity however we require all team members to maintain a professional standard of grooming and presentation that aligns with our family‑friendly Club environment. This includes adhering to the Club’s policies regarding uniform, grooming and visible personal adornments.

About us \n

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• Hoppers Crossing Sports Club is seeking experienced Bar & Gaming Supervisors to join our leadership team. These full-time roles are ideal for hospitality professionals who thrive in a fast-paced environment and enjoy leading teams across gaming, bar and bistro operations.
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• Stable full-time role within a supportive leadership team
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• Ongoing training and development opportunities
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