Retail casual sales assistant

We are seeking a Retail casual sales assistant to join the Fella Hamilton team in Doncaster East. This is a casual position approximately 15 hrs per week, that offers flexibility whilst providing excellent customer service in a dynamic retail environment. As a Retail casual sales assistant, you will play a key role in delivering outstanding service to our customers, supporting the sales team, and contributing to the overall success of our store. This position is based on-site at our Tunstall Square location.

What you\'ll be doing

• Greeting customers warmly and providing friendly, professional assistance throughout their shopping experience
• Processing sales transactions accurately using point-of-sale systems
• Assisting customers with product information and helping them find items they are looking for
• Maintaining store displays and ensuring merchandise is well-presented and properly stocked
• Handling customer queries and concerns with professionalism and courtesy
• Operating the till and processing payments via various methods
• Supporting the team with general store duties, including tidying and organising stock areas
• Promoting store products and special offers to customers

What we\'re looking for

• Previous retail or customer service experience is highly desirable
• Excellent communication and interpersonal skills with a friendly, approachable manner
• Strong numeracy skills and the ability to handle cash accurately
• Ability to work efficiently in a fast-paced retail environment
• Reliable and punctual with a flexible approach to casual working arrangements
• A positive attitude and genuine enthusiasm for helping customers
• Ability to work both independently and as part of a team
• Basic IT skills and familiarity with retail systems (desirable but not essential)
• Weekend availability a must

What we offer

• Flexible casual working arrangements to suit your lifestyle
• Competitive hourly rates
• A supportive and friendly team environment
• Staff discounts on Fella Hamilton products
• Opportunity to develop retail and customer service skills
• Potential for increased hours or permanent opportunities for reliable performers

About us

Fella Hamilton is a leading retail business committed to providing customers with quality products and exceptional service. We pride ourselves on creating a welcoming shopping environment where customers feel valued and supported. Our team is dedicated to delivering outstanding results and maintaining the highest standards of customer care. We believe in fostering a positive workplace culture where our employees are appreciated and have the opportunity to grow and develop their skills.

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