Branch Assistant
At Tradelink, we're more than just a supplier of plumbing and building products. We build lasting relationships with our customers, support local trade professionals, and work together to find practical solutions every day. If you're hands-on, customer-focused, and ready to take the next step in your leadership career, we'd love to hear from you.
About the Role
As our Branch Assistant, you will play a key role in supporting the day-to-day operations of the branch while helping drive sales growth, and exceptional customer service. Working alongside the team, you'll lead by example and contribute to a safe, productive, and customer-focused environment.
Key responsibilities include:
- Assisting with branch operations and daily workflow management
- Handling cash, EFTPOS and financial transactions accurately
- Supporting branch growth, sales performance and profitability objectives
- Providing outstanding customer service and relationship management
- Assisting with counter sales, order picking, packing and dispatch activities
- Promoting a strong safety culture and supporting team engagement initiatives
- Supporting team members to achieve operational and sales goals
- Maintaining stock accuracy and efficient warehouse operations
About You
To be successful in this role, you will bring:
- Previous retail, trade, wholesale or customer service experience
- Excellent communication and relationship-building skills
- Experience handling cash and financial transactions
- Sound computer and intermediate IT skills
- A willingness to be hands-on and support all areas of the branch
- Forklift licence (desirable)
- Current Australian Driver's Licence
Why Tradelink? Real People, Always.
We’re a well-respected Australian brand built on real, hard-working people. Enjoy great teamwork, opportunities for growth and the satisfaction of bold achievements.
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