Receptionist
Job Description
Medical Receptionist – Vision Radiology Hampton
\n
Full-Time | Monday–Friday | Training Provided
\n
Vision Radiology is seeking a friendly, professional and highly organised Full-Time Medical Receptionist to join our Hampton team.
\n
This is a fantastic opportunity for someone who enjoys working in a busy healthcare environment and takes pride in delivering exceptional patient care and customer service.
\n
About the Role
\n
As a Medical Receptionist, you will be an important first point of contact for our patients and will work closely with our clinical and administration teams.
\n
Your responsibilities will include:
\n
- \n
- Greeting patients and providing a warm, welcoming and professional experience \n
- Booking and coordinating patient appointments \n
- Answering telephone enquiries and assisting patients with their queries \n
- Communicating appointment information clearly and professionally \n
- Processing patient information, referrals and payments \n
- Checking and updating patient details accurately \n
- Providing administrative support to the clinical team \n
- Liaising with patients, referrers, radiologists, sonographers and other clinical staff \n
- Managing a busy reception area and prioritising competing tasks \n
- Maintaining a high level of confidentiality and professionalism \n
- Working collaboratively with the wider Vision Radiology team \n
- Ensuring every patient receives an exceptional level of service throughout their visit \n
\n
About You
\n
We are looking for someone who is:
\n
- \n
- Friendly, approachable and patient-focused \n
- Professional and confident when communicating with patients \n
- Highly organised with excellent attention to detail \n
- Comfortable working in a busy healthcare environment \n
- Able to multitask and remain calm under pressureReliable, punctual and committed to providing excellent service \n
- Confident using computers and learning new systems \n
- Able to work independently while contributing positively to a team \n
- Respectful and comfortable communicating with people from diverse cultural and linguistic backgrounds \n
\n
Ideally, You Will Have
\n
- \n
- Previous medical reception or healthcare administration experience \n
- Previous customer service experience \n
- Experience using medical booking or practice management systems \n
- Excellent verbal and written English communication skills \n
- Strong organisational and administrative skillsA genuine interest in providing a positive patient experience \n
- A professional and polished approach to patient care \n
\n
Medical imaging experience is advantageous, however full training will be provided to the successful applicant.
\n
What We Offer
\n
- \n
- Permanent full-time employment \n
- Monday–Friday roster \n
- Comprehensive training and ongoing support \n
- Supportive and friendly team environment \n
- Uniform provided \n
- Modern and well-equipped medical imaging clinic \n
- Opportunities for career development and progression \n
- The opportunity to join a growing and privately owned medical imaging organisation \n
- A varied and rewarding role where you can make a genuine difference to the patient experienc \n