Function and Events Sales Coordinator

As proud owners of a diverse range of venues including Cloudland, Empire Hotel, Valley Hops Rooftop & Brewery, The Warehouse and The Island Hotel, we require a dynamic and diverse team to facilitate the needs of our guests.

Our unique and stunning venues host a wide range of events, from intimate social gatherings to large-scale gala dinners, conferences and weddings.

The key responsibility of this role is to identify, contract and convert sales leads while coordinating event bookings across all industry markets.

Key Responsibilities

• Assist with email, phone and walk-in enquiries for private function bookings
• Follow up outstanding function sales enquiries in a timely manner
• Coordinate events and prepare detailed run sheets
• Liaise with Accounts regarding deposits and final payments
• Conduct site inspections and famil visits when required
• Assist with hosting client functions and networking events when required
• Maintain and update the function sales database, including client contact details and menu upgrades
• Assist in the preparation of reports relevant to the development of function sales
• Identify and pursue new client opportunities strategically
• Attend relevant conferences and trade shows
• Previous experience within the hospitality industry, particularly in meetings and events
• Proficiency in Microsoft Word, Outlook, Excel, Publisher and PowerPoint
• Strong communication and negotiation skills
• Ability to manage competing priorities and meet deadlines
• Flexibility to work evenings, weekends and public holidays when required
• Experience with event management software is highly desirable
• A positive ‘can-do’ attitude with the ability to work collaboratively within a team
• Highly organised with strong attention to detail and the ability to multitask
• Recent experience within the events and/or tourism industry
• A vibrant personality, professional presentation and strong client focus
• Proven ability to achieve established sales targets
• Self-motivated, results-driven and able to work autonomously in an office environment

Above all, the successful candidate will be a proactive self-starter who can respond quickly to opportunities while driving new business and maintaining strong client relationships.

We are an equal opportunity employer and encourages applications from people of diverse backgrounds.

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