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Westernport Roadlines
Operations Coordinator - Customer Service, Planning,Westernport Roadlines • Melbourne, VIC, AU
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Operations Coordinator - Customer Service, Planning,

Operations Coordinator - Customer Service, Planning,

Westernport Roadlines • Melbourne, VIC, AU
3 days ago
Job description

Job Description

Operations Coordinator - Customer Service, Planning, \n

This role is an exciting opportunity to join Westernport Roadlines , based in Koo Wee Rup , proudly part of the Dineen Group of Companies .

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Westernport Roadlines provides bus transportation services to a large customer base across Melbourne's outer south-eastern suburbs and into the Gippsland region. Our services include school bus operations, rail replacement services, and charter work.

Operations Coordinator Westernport Roadlines – Koo Wee Rup \n

This role is an exciting opportunity to join Westernport Roadlines , based in Koo Wee Rup , proudly part of the Dineen Group of Companies .

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Westernport Roadlines provides bus transportation services to a large customer base across Melbourne's outer south-eastern suburbs and into the Gippsland region. Our services include school bus operations, rail replacement services, and charter work.

About the Role \n

As an Operations Coordinator , you will play a key role in supporting the day-to-day operations of the business. Your responsibilities will include:

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  • Coordinating staff and vehicle utilisation
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  • Managing customer enquiries and day-to-day operations
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  • Supporting HSE compliance
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  • Coordinating off-site vehicles attending site for routine servicing or maintenance
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  • Ensuring operational and compliance requirements are met at all times.
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This is a full-time position , generally worked Monday to Friday for eight hours per day. Some flexibility may be required from time to time, and you will also be part of a rotating on-call roster .

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The role is based at our Koo Wee Rup depot , working closely with members of our operations team across the wider network.

About You \n

To be successful in this role, you will be:

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  • Highly organised, with strong planning skills
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  • Problem solving
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  • Comfortable working under pressure in a fast-paced environment
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  • Confident with an engaging and professional telephone manner
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  • Able to build strong working relationships
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  • Willing to learn, be part of a team, and contribute to a growing business
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Most importantly, we are looking for someone with a positive attitude who is eager to develop and grow with the company.

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Operations Coordinator - Customer Service, Planning, • Melbourne, VIC, AU