Property Officer/Property Manager

Job Description

WARATAH ESTATE AGENTS PTY LTD – Blacktown NSW

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Join our premium and highly successful boutique agency, dedicated to servicing Sydney's North Western Suburbs and Hills District. We are currently seeking a motivated and passionate Property Officer/Property Manager to join our dynamic team. This role comes with the advantage of flexible working conditions, providing an exciting opportunity for individuals looking to make a significant impact in the real estate sector while enjoying a balanced work-life experience.

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Qualifications & experience

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• Passionate about the property, the industry, and delivering exceptional customer service.
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• Demonstrates dependability, trustworthiness and honesty.
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• Previous experience in a property Officer/Receptionist position is highly desired.
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• Approachable, positive-minded and enjoys collaborative teamwork.
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• Highly organized with an exemplary eye for detail, capable of working autonomously.
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• Possesses excellent communication skills, both written and verbal.
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• Must own a reliable car and hold a current driver's license.
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Tasks & responsibilities

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• Assist the Property Manager with the day-to-day management of a residential property portfolio.
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• Coordinate maintenance requests and liaise with landlords, tenants and tradespeople to ensure timely completion of repairs.
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• Conduct routine, ingoing and outgoing property inspections and prepare detailed inspection reports.
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• Respond promptly to tenant and landlord enquiries via phone and email.
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• Prepare lease documentation, tenancy agreements, lease renewals and other property management correspondence.
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• Assist with rent reviews and lease renewals in accordance with current legislation.
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• Monitor maintenance progress and follow up on outstanding work orders.
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• Maintain accurate property records and update the agency's property management software.
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• Assist with arrears management and administrative tasks as directed.
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• Ensure compliance with the Residential Tenancies Act, agency policies and procedures.
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• Provide exceptional customer service while building strong relationships with landlords, tenants and contractors.
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• Support the Property Management team with general administration and other duties as required.
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• Additional income incentives and bonuses.
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• Ongoing training and support.
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• Supportive partners who have cultivated an excellent working environment.
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