Office Administrator / Coordinator
Essence Electrical Pty Ltd is a fast-growing, family-owned electrical business based in Ipswich. We are a hardworking, down-to-earth team that takes pride in providing exceptional customer service and maintaining a strong reputation within the electrical industry.
As our business continues to expand, we are looking for a motivated, reliable and proactive office administrator to join our team and grow with us.
Full-Time Position | Bundamba, Ipswich
Essence Electrical Pty Ltd is a fast-growing, family-owned electrical business based in Ipswich. We are a hardworking, down-to-earth team that takes pride in providing exceptional customer service and maintaining a strong reputation within the electrical industry.
As our business continues to expand, we are looking for a motivated, reliable and proactive office administrator to join our team and grow with us.
The Opportunity
We are seeking a positive, organised and hardworking individual to join our Bundamba office on a full-time basis.
This role is ideal for someone who enjoys a busy working environment, works well within a team and takes ownership of their responsibilities. Our office is fast-paced, with priorities often changing throughout the day. The successful candidate plays a crucial role in supporting the wider operation of the business, ensuring that administrative tasks and the logistics run seamlessly to support our technical teams and customers.
Key Responsibilities
Answering and directing telephone calls professionally
Providing prompt and helpful customer service
Responding to customer enquiries or directing them to the appropriate team member
Monitoring and managing incoming emails
Creating, managing and completing tasks relating to quotations and jobs
Coordinating with subcontractors and maintaining positive working relationships
Organising and managing technicians’ schedules
Completing general office and administrative duties
Assisting other departments to support efficient daily operations
About You
We are looking for someone who:
Brings enthusiasm and a positive attitude to the workplace
Enjoys working in a busy and fast-paced environment
Can think quickly, solve problems and make confident decisions
Has excellent verbal and written communication skills
Is highly organised and pays close attention to detail
Can multitask and adapt to changing priorities
Is confident using Microsoft 365 and learning new computer systems (Simpro)
Takes accountability for their work and follows tasks through to completion
Takes pride in delivering high-quality work
Is willing to go above and beyond when required
Can work effectively both independently and as part of a supportive team
Previous experience in office administration, scheduling, customer service, or a related trade-service industry will be highly regarded; however, it is not essential.
Why Join Essence Electrical?
Become part of a growing, family-owned local business
Work alongside a supportive, hardworking and energetic team
Enjoy a varied position where no two days are the same
Build your skills and develop a long‑term career
Work from our Bundamba-based office
If you are dependable, organised and ready to take ownership of an important role within a growing business, we would love to hear from you.
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