Office Manager
Illawarra Sleep Medicine Centre is a healthcare facility specialising in sleep medicine and respiratory care. We are committed to providing comprehensive diagnostic and therapeutic services to patients experiencing sleep disorders and related conditions. Our team of experienced clinicians and support staff work together to deliver high-quality patient care and support in a professional and compassionate environment. We pride ourselves on maintaining strong relationships with our patients and referring physicians whilst upholding the highest standards of clinical excellence and patient safety.
About the role
We are seeking an experienced and organised Office Manager to join our team at Illawarra Sleep Medicine Centre in Wollongong, NSW. This is a part-time position that plays a crucial role in the smooth operation of our practice. As Office Manager, you will be the backbone of our administrative operations, ensuring efficient day-to-day functioning and contributing directly to a positive patient experience. Your strategic oversight of office operations will support our clinical team in delivering exceptional care to our patients.
Key responsibilities
Overseeing office finances, including invoicing, accounts payable and receivable, and reconciliation of financial records
Maintaining confidentiality and ensuring compliance with privacy legislation and healthcare regulations
Managing office supplies, equipment and maintenance, including ordering and inventory control
Preparing reports and documentation as required by management and regulatory bodies
Supporting staff with administrative tasks and assisting with staff coordination and scheduling
Liaising with referring physicians/clinics and external service providers to facilitate smooth operations
Contributing to continuous improvement of office procedures and systems
If required; managing reception and administrative duties, including answering phones, scheduling appointments and maintaining patient records
What we are looking for
Proven experience as an Office Manager or in a similar administrative leadership role, preferably within a healthcare or medical practice setting
Strong organisational and time-management skills with the ability to prioritise multiple tasks effectively
Proficiency in office management software and electronic health records (EHR) systems
Excellent written and verbal communication skills with the ability to interact professionally with patients, staff and external stakeholders
Sound knowledge of patient privacy legislation, including the Privacy Act and relevant healthcare regulations
Competency in financial management, including bookkeeping and basic accounting principles
Demonstrated ability to work independently and as part of a team in a fast-paced environment
Problem-solving skills with a proactive approach to identifying and implementing solutions
Professional manner with strong customer service orientation
Certificate III or higher qualification in Business Administration or Office Management (preferred)
What we offer
We are committed to creating a supportive and inclusive workplace where employees can thrive. As part of our team, you will enjoy a collaborative work environment with experienced healthcare professionals. This part-time role offers flexibility that allows you to maintain work-life balance whilst contributing meaningfully to our practice. We encourage open communication with management regarding any adjustments or flexibility you may require.
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