Office Manager

Byron Bay Hot Bread Kitchen is looking for a hands-on Office Manager to work closely with the owners and help manage the day-to-day administration and operations of our busy bakery.

This is a dynamic, central role covering office administration, wholesale orders, stock control, supplier relationships, deliveries, and general coordination across the bakery. If you are a multitasking expert who loves a fast-paced environment and isn't afraid to roll up your sleeves, we want to hear from you.

Key Responsibilities

• Manage day-to-day office administration, records, correspondence, and filing.
• Work closely with the owners to organise priorities and follow up on operational matters.
• Handle roster adjustments, leave requests, and shift coverage for unexpected staff absences.
• Assist with staff administration, onboarding documentation, timesheets, and daily coordination.
• Assist with the preparation of wholesale orders and plan daily delivery runs.
• Make deliveries and visit wholesale customers when required.
• Liaise with production, retail, and wholesale staff to keep daily operations running smoothly.
• Maintain stock records and monitor packaging, ingredients, and finished goods.
• Implement and monitor waste reduction programs, including FIFO stock rotation.
• Raise purchase orders and liaise with suppliers regarding pricing, quality, and availability.
• Coordinate invoices, credits, and supplier documentation with the owners.
• Negotiate and manage vendor relationships to implement cost-saving procurement strategies.
• Inspect products to ensure they meet strict quality standards.
• Train staff on proper food handling procedures, cleanliness, and sanitation.
• Maintain the cleanliness and sanitation of baking tools, equipment, and production areas.
• Schedule preventive maintenance and coordinate with service vendors to minimise downtime.
• Coordinate maintenance and repairs for the building premises when required.
• Help the owners with general business administration and miscellaneous duties as required.
  

Requirements

• Proven experience in office management, administration, or a similar operational role (experience in hospitality, baking, or food manufacturing is highly regarded).
• Experience with staff scheduling and roster management.
• Strong organizational skills with the ability to manage multiple priorities at once.
• Excellent communication and negotiation skills for managing staff and vendor relationships.
• A valid Australian driver’s licence (required for customer deliveries and site visits).
• A proactive, problem-solving mindset and a willing "hands-on" attitude.
  
• Rewarding career, and supportive team
  

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