Retail Kiosk Store Manager – Lead, Sell & Grow with Àerre
Retail Kiosk Store Manager - Lead, Sell & Grow with Àerre
Lead a high-energy retail team. Drive sales. Build an exceptional customer experience.
Àerre is one of Australia’s fastest-growing fragrance brands, creating high-quality perfumes inspired by iconic luxury scents - without the luxury price tag.
With a growing online presence and retail kiosks across Australia, we’re expanding our team and looking for an ambitious, sales-driven Retail Store Manager to lead our high-performing retail kiosk at Pacific Fair.
This is not a behind-the-scenes management role. We’re looking for someone who loves being on the sales floor, thrives on hitting targets and knows how to get the best out of a team.
About the Role
As Retail Store Manager, you’ll take ownership of the day-to-day performance of your kiosk and lead your team to achieve and exceed sales targets.
You’ll set the pace on the floor, coach your team in real time, drive customer engagement and ensure every customer receives an exceptional Àerre fragrance experience.
You’ll be responsible for:
- Lead and motivate the team to hit and exceed sales targets
- Drive sales, conversion and KPI performance on the floor
- Lead by example with strong personal selling and customer engagement
- Coach the team on selling, upselling and fragrance recommendations
- Set daily goals, monitor performance and act quickly to improve results
- Build a high-energy, accountable and customer-focused team
- Manage rosters, training and day-to-day kiosk operations including stock management
- Maintain Àerre’s premium presentation, VM and customer experience standards
- Manage customer issues and elevate where required
What We're Looking For
We’re looking for someone who is naturally confident, commercially minded and passionate about people and sales.
You’ll ideally have:
- Has retail leadership experience and a proven sales mindset
- Is target-driven and motivated by hitting KPIs
- Is a confident leader, coach and communicator
- Leads from the front and isn’t afraid to sell
- Can motivate, challenge and develop a team
- Builds genuine customer connections and delivers great service
- Is energetic, organised and accountable
- Loves fragrance, beauty or premium retail - or is excited to learn. Fragrance experience is not essential. We’ll teach you the product knowledge - we’re looking for someone who already has the sales drive and leadership mindset.
What Success Looks Like
You’ll know you’re succeeding when:
- Targets hit. KPIs achieved.
- A motivated, high-performing team
- Team members who are constantly improving
- Customers receiving an exceptional Àerre experience
- A manager who leads from the front
- A kiosk that is always on-brand and presentation-ready
- A team that works with pace, confidence and accountability
Why Join Àerre?
This is an exciting opportunity to join a rapidly growing Australian fragrance brand at a time of significant expansion.
You’ll have the opportunity to:
- Take ownership of your own retail location
- Lead and develop a team
- Build your career with a growing Australian brand
- Work in a fun, energetic and customer-focused environment
- Be recognised and rewarded for strong performance
- Develop your leadership, sales and retail management skills
- Grow with a business that is continuing to expand across Australia
This role requires weekend, late-night and peak-period availability, including busy trading periods such as Christmas and other major retail events.
Ready to lead from the front?
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