Technical Lab Analyst
From a spark of imagination, Glasshouse Fragrances has grown to become Australia's favorite fragrance brand. Founded in 2006, Glasshouse Fragrances locally develops and manufactures a range of fragrant products using only the finest materials. We believe that the power of scent can fortify your fantasies, arouse your individuality and leave you feeling fabulous.
A compelling opportunity has arisen for a Technical Team Lead to join our expanding Operations team. As part of this dynamic role, you will report directly to our Technical, Quality & Compliance Manager, playing a pivotal role in supporting our Technical teams in attaining operational excellence. This position is a full-time commitment, requiring availability for 5 days each week.
What you'll do
- Diagnose product faults and solve technical problems including product identified as part of post market surveillance and customer feedback
- Carry out routine testing for consumer panel (personal care) for product release
- Support & review R&D Trials.
- SOP creation and review.
- Oversee team reports prior to distribution to stakeholders.
- Perform all necessary analysis and adjustments required to ensure new formulations are verified and implemented for manufacture
- Assist with the evaluation audit findings and implement appropriate corrective actions
- Compile SDS Creation documents for EDP; Diffusers & Room Sprays
- Assist manufacturing with formulation related production issues
- Assist with investigation of customer complaints
- Conduct fortnightly WiP Meetings with team individually
- Manage and prioritise the technical team's workload to ensure On time delivery of projects
About you
- 5-10 years in a similar role
- Excellent leadership and management skills
- Excellent interpersonal skills
- Ability to manage a variety of cross-functional team members
- Excellent written, verbal and presentation skills
- Excellent organisational and follow-up skills
- Competent in problem solving, team building, planning and decision making
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