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Corporate Travel Management – Canberra ACT
About the Role \n
As a Client Manager, you’ll play a key role in delivering exceptional outcomes for our Federal Government clients and strengthening CTM’s position as a trusted strategic partner across the Whole of Australian Government (WoAG) travel program.
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This role extends beyond traditional account management. You’ll build strong client partnerships, oversee contractual and service performance, support governance and compliance requirements, and identify opportunities to continuously improve the client experience and broader travel program.
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Working within a highly regulated environment, you’ll manage a portfolio of Federal Government clients and take ownership of stakeholder relationships, reporting, service levels, issue resolution, governance forums and the delivery of agreed initiatives.
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You’ll use data, commercial insights and your understanding of client needs to provide strategic recommendations, demonstrate value and drive positive program outcomes.
Why CTM \n
As a globalorganisation, CTM offers a range of employee benefits, including:
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CTM offers a strong, established and sustainable work environment that supports your career development and wellbeing.
About You \n
About CTM \n
CTM is a global provider of innovative and cost-effective travel management solutions across the corporate, events, leisure and loyalty travel markets. With more than 3,000 employees and offices across Australia, New Zealand, Asia, North America and Europe, we combinepersonalisedservice excellence with leading client-facing technology to deliver exceptional travel solutions.
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At CTM, our people are our greatest asset. We’re a collaborative, innovative and future-focused team, guided by our values ofConnect, Deliver and Evolve.
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We’re committed torecognisingthe unique contributions of our people and creating an inclusive workplace where everyone can thrive. We actively encourage applications from people of all abilities and diverse backgrounds. Join an award-winning global company that values its people, its communities and continuous innovation.
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Client Manager • Canberra, ACT, AU
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