Office administrator
Lead Group • Sydney, NSW, AU
8 hours ago
Job description
Job Description
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HVAC Service Coordinator / Administrator Caringbah
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Join a well-established trades business with a long-standing team, excellent clients and a supportive office environment.
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We are looking for an experienced Service Coordinator / Administrator to join the team in Caringbah. This role offers flexibility around hours if you have school hours to accommodate etc. This is a varied role suited to someone who enjoys coordinating technicians, speaking with customers and keeping a busy service department organised.
The Role \n
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- Answering incoming calls and responding to client enquiries \n
- Booking maintenance jobs and service calls \n
- Scheduling and coordinating service technicians \n
- Liaising with customers and technicians via phone, email and text \n
- Processing service and maintenance reports, quotes and invoices \n
- Sending appointment reminders and following up outstanding tasks \n
- Maintaining accurate records within Simpro \n
- Sourcing and ordering spare parts and disposable filters \n
- Updating Simpro catalogues and databases \n
- Assisting with OH&S administration and safety records \n
- General administration and office support \n
- Ordering stationery and assisting with occasional post office duties \n
About You \n
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- Previous administration, scheduling or service coordination experience \n
- Experience within HVAC, electrical, plumbing or another trade/service-based business would be advantageous but we are open. \n
- Strong customer service and communication skills \n
- Confidence coordinating field-based technicians \n
- Strong organisation skills and the ability to manage changing priorities \n
- Good computer and data-entry skills \n
- Previous Simpro or something similiar would be highly regarded \n
What's On Offer \n
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- Flexible working hours around the standard 8:00am-4:00pm- this can be flexible- we can also work around school hours if this helps! \n
- Experienced, long-standing office team to support and mentor you \n
- Regular salary reviews \n
- Christmas bonuses \n
- Free gym membership for you and your partner \n
- Long-term career development opportunities \n
- Established business with a high-quality client base \n
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