Senior Medical Receptionist | Myhealth Wellington Point
About Myhealth
At MyHealth, we offer the best of both worlds: the strength and resources of a large organisation, paired with the warmth and community spirit of a locally owned practice. With over 100 practices across Queensland, New South Wales, and Victoria, we have built a expansive, well-connected network of healthcare professionals - one that delivers the advantages of a large group without losing the close-knit culture that defines us.
About Myhealth
At MyHealth, we offer the best of both worlds: the strength and resources of a large organisation, paired with the warmth and community spirit of a locally owned practice. With over 100 practices across Queensland, New South Wales, and Victoria, we have built a expansive, well-connected network of healthcare professionals - one that delivers the advantages of a large group without losing the close-knit culture that defines us.
About The Role
We're seeking a confident, experienced and highly organised Senior Medical Receptionist to join our Myhealth general practice in Wellington Point on a part-time basis, working 3 days per week - Tuesday, Wednesday and Friday. This is a great opportunity for an experienced medical receptionist who is ready to take the next step in their career and develop towards a Practice Manager position. You'll play an important role in the day-to-day operations of the practice, supporting the team, contributing to a positive patient experience and gaining exposure to the broader responsibilities of practice management. Working closely with the Area Manager and wider team, you'll have the opportunity to build your leadership, operational and practice management skills while remaining hands‑on within reception.
Day In The Life
- Greeting patients and efficiently managing patient check-ins and registration
- Overseeing and maintaining diary scheduling in collaboration with the Clinical Team, including waitlist management, new patient bookings and rescheduling appointments
- Supporting the Area Manager with the day-to-day operations of the practice
- Providing guidance and support to the reception team and helping ensure smooth patient flow
- Assisting with Medicare, DVA, WorkCover, HICAPS and Private Health Insurance billing
- Handling patient queries and feedback professionally and ensuring a positive patient experience
- Supporting administrative and operational tasks that contribute to the effective running of the practice
- Taking initiative to identify opportunities to improve processes, workflows and the overall patient experience
What We're Looking For
- Previous experience in a senior medical reception or 2IC role within a General Practice
- A genuine interest in developing your career towards Practice Management
- Strong understanding of medical reception operations and patient workflows
- Best Practice experience (desirable)
- Exceptional verbal and written communication skills
- Proficiency in Medicare, DVA, WorkCover, HICAPS and Private Health Insurance billings
- Strong multitasking abilities and effective prioritisation of workflow
- A confident, proactive and positive approach with a willingness to take on additional responsibility
- A genuine passion for supporting your team and delivering an excellent patient experience
What You'll Get From Us
- Discounted Private Health Insurance
- Fitness Passport and exclusive discounts with our Corporate Partners
- Ongoing training and development
- Career development opportunities within a growing healthcare network
- Exposure to Practice Management responsibilities and support to develop your leadership skills
- A supportive and collaborative team environment
Curious to learn more about Myhealth? Check out our website: www.myhealth.net.au/about-us
Work, Joy Balance
We're a values led organisation and believe that growth happens when we challenge ourselves to continuously improve and reach our goals. We value teamwork and respect and embrace all levels of experience. All this brings about joy and fulfilment in what we do. At Myhealth we believe in doing work that brings you joy and satisfaction while ensuring a balance.
EEO Statement
At Myhealth, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a work community that reflects the wider community that we serve. We welcome applications from Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds. Please note that at this time, we are unable to consider candidates who require visa sponsorship for employment.
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