Clinical Care Coordinator & Nurse Mentor

Job Description

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Infinite Aged Care (Tweed) is seeking experienced Aged Care Clinical Care Coordinator & Nurse Mentors to join their team Monday to Friday AM shifts (06:30 - 14:30).

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If you are a passionate and skilled Clinical Care Coordinator looking to advance your career and make a meaningful impact in aged care, we would love to hear from you.

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The Role

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Join the Tweed Clinical Care team in a rewarding and fast-paced role as a Care Coordinator and Nurse Mentor. This full time role reports to the General Manager, with support and guidance from the Clinical Care Manager whilst Supervising and supporting our passionate care team. The key purpose of this role is to ensure that all our residents within our beautiful facility in Tweed receive the highest quality of clinical care. The Clinical Care Coordinator is responsible for the management and resourcing of the care needs within the facility, documentation and assessments are up to date and in alignment with best-in-class clinical practices.

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Key Responsibilities:

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• Provide strategic and operational leadership to the clinical care team to ensure high‑quality, resident‑centred care.
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• Oversee the development, implementation, and regular review of individualised care plans aligned with best practice.
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• Monitor clinical activities, including mealtimes and key daily events, to maintain consistent service excellence.
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• Mentor and support RNs, ENs, and PCWs to strengthen clinical capability, teamwork, and professional growth.
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• Collaborate with multidisciplinary team including; allied health, GPs, and hospitals to coordinate holistic resident care.
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• Facilitate effective communication processes such as shift handovers, clinical huddles, and team meetings.
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• Provide oversight of clinical decision‑making, ensuring compliance with evidence‑based practice and regulatory standards.
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• Manage complex resident care needs, including specialist referrals, case reviews, and family consultations.
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• Lead onboarding, training, and ongoing development of care staff, identifying skill gaps and supporting performance management.
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• Monitor resident health changes, escalate concerns promptly, and implement strategies to minimise risks such as falls and infections.
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• Participate in clinical audits, maintain accurate documentation, and support quality improvement initiatives aligned with Aged Care Quality Standards.
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• Coordinate daily workflow, staffing, and resource allocation while maintaining communication with senior leadership on team performance and resident outcomes.
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You will offer?

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• You will have an innate empathy for our residents and be committed to continually improving the quality of clinical care provided to them.
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• Minimum 2 - 3 years experience as a Clinical Care Coordinator or similar in an aged care setting
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• Current unrestricted Registered Nurse Div 1 with Australian Health Practitioners Regulation Agency (AHPRA)
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• Post graduate qualifications in aged care would be advantageous but not essential.
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• Experience and extensive knowledge of Aged Care clinical assessments, care plans, AN-ACC and accreditation compliance and documentation.
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• Engaging style that has ability to easily influence and develop clinical leadership skills across the clinical care team in an aged care environment.
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• High level of computing skills to ensure that documentation and reporting requirements can be maintained in accordance with organisational and legislative requirements.
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• A confident team player with excellent communication and interpersonal skills that has a passion for leading clinical outcomes.
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• Ability to manage multiple stakeholders and have a balanced and level-headed approach to emergency and stressful situations that arise.
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• Have a valid NDIS Workers Screening Clearance (or ability to apply via How to apply | NDIS ).
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Benefits - Why work for us?

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• Access to non-for-profit (NFP) salary sacrificing employee benefits
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• Fitness Passport.
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• Career growth opportunities within a strong mentoring team culture.
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• Opportunity to specialise in palliative, dementia, IPC, falls and/or wound care
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• Access to in-house and online training programs - FREE to all employees.
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• Supportive, positive team environment with a strong caring work ethic.
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• Companywide safety-first workplaces for our residents, families and staff.
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• Positive wellbeing, fun and engaging team / shift activities.
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• Access to family friendly benefits like our EAP and Flare (employee discounts).
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• Work-Rite Micro professional development FREE to all employees.
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Why Infinite Aged Care!

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We are an Australian residential aged care provider with over 30 years’ experience in delivering quality aged care to the elderly. Infinite Care began our current aged care provider journey in 2014 after acquiring the Bonney Healthcare Group, a trusted provider in South Australia since 1988 with five existing facilities in Adelaide. As part of our vision to become a best of breed aged care provider, and employer of choice in the aged care sector, Infinite Care has continued to expand in recent years with facilities in South East Queensland, Cairns, New South Wales and Victoria, with more in the pipeline across Australia. Come join us to deliver on our purpose of Making Aged Care Great!!

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