Receptionist

The Receptionist will act as the first point of contact for customer enquiries and those contacting the office, managing reception and day-to-day communication and administration of the business. You will provide support to the Office and Leadership team and maintain a constant presence in the Queensland head office on a part-time basis.

Key responsibilities

• Handle all inbound queries and respond in a timely manner
• Answer phone calls whilst maintaining a strong level of customer service, passing on calls to team members and taking messages where appropriate
• Greet and assist all guests as they enter the office
• Ensure the office is clean and well presented at all times
• Invoice orders as they are completedBook freight of orders once complete and relay information to Dispatch team
• Organize packing, invoicing and freighting of Consumable Orders
• Book orders to go to Powder coaters and communicate with dispatch team about ETAs
• Communicate with Melbourne and Perth Branch about freighting orders and their ETAs
• Keep customers updated with the progress of orders

About you

• Honest with a high degree of reliability
• Professionally minded with a friendly and approachable demeanor
• Well organized and able to plan tasks in advance
• An excellent communicator (both written and verbal) with conflict resolution techniques
• Able to produce work with a strong level of attention to detail

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